Criswell Honda

(4.7) 1786 reviews

Dealer on Cars.com since May 2002

Currently in stock!

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Today's Hours

Sales 9:00 AM - 6:00 PM
Service 7:00 AM - 6:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 7:30 PM
Sat 9:00 AM - 6:00 PM
Sun 12:00 PM - 5:00 PM
Mon 7:00 AM - 7:30 PM
Tue 7:00 AM - 7:30 PM
Wed 7:00 AM - 7:30 PM
Thu 7:00 AM - 7:30 PM
Fri 7:00 AM - 7:30 PM
Sat 7:00 AM - 6:00 PM
Sun Closed

Reviews

4.7
1786 lifetime reviews. Includes reviews of Criswell Honda from DealerRater.com
  • The One and Only Place to Buy a Honda

    Recently purchased a new 2018 Civic Si Coupe from Criswell. I was beyond satisfied with the genuine customer service here, as they were greatly patien

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    t, informative, and helpful throughout the entire process. Truly recommend for all potential Honda buyers.

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    Does recommend this dealer
    Criswell Honda

    Thanks for the recommendations! We are glad that our friendly and helpful sales team exceeded your expectations. We appreciate you choosing Criswell H

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    onda and look forward to working with you again.


  • Great Service

    Great service overall. Went in to buy one car ended up leasing another car as well. Working with Abe and Jessica was great. Would highly recommend bot

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    h of them to others and work with them in the future.

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    Does recommend this dealer
    Criswell Honda

    It's great to know that Abe and Jessica provided you with an outstanding car buying experience. Thanks for the recommendations! We look forward to he

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    lping others find their new Honda at Criswell.


  • Great Service!

    Great customer service experience, specifically dealing with Mr. Abe Stein. He was very kind, patient, and helpful with all aspects of the process. Th

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    oroughly and clearly explained everything to us. Worked with us until we were content, even on his day off! 10/10 would work with them again in the future!

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    Does recommend this dealer
    Criswell Honda

    Excellent! A 10/10 experience is great news! We are very glad that Abe was so helpful in making sure that you were pleased with your recent car buying

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    experience at Criswell Honda. We value your business and we look forward to working with you again.


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Service & Repair

Service Reviews

4.7

113 lifetime reviews of the Service Department.
Includes reviews of Criswell Honda from DealerRater.com

  • Honda Odyssey 2014 for Factory Scheduled Maintenance.

    Honda Odyssey 2014 for Factory Scheduled Maintenance. Extremely satisfied. Tania is a credit to Criswell Honda,Germantown, MD. She was friendly, pleas

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    ant, knowledgeable. I had a list of items to discuss and she was very attentive and patient. If an explanation to my inquiries was necessary, she was thorough in doing so. She is a pleasure to interact with. The maintenance on my car was thorough and excellent . Each of my concerns was addressed and resolved.

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    Does recommend this dealer
    Came in for service or repair
    Criswell Honda

    We appreciate the review of your recent service visit to Criswell Honda and, more specifically, the notation of the pleasant and capable customer serv

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    ice that Tania provided. We will make sure that she is aware of this review. We value your business and look forward to the next opportunity to provide services for your vehicle.


  • Thorough Explanation Delivered when Promised

    Brought car in for service and to resolve a long-standing problem with losing tire pressure in one tire. Was also told that front brakes needed to be

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    done as they were down to 2 of 10. The wear on brakes made sense since the brakes had no work in 75,000 miles. They were also able to find the problem with one of the wheel valves and replace it as well as explaining the basis for the cost of the valve replacement. My service coupons for the overall service and the brake work were accurately applied and the car was ready when promised. In summary, the service was carefully explained, reasonable cost with service coupons, and delivered when promised (which is important to me since i always wait during servicing).

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    Overall Experience
    Does recommend this dealer
    Came in for service or repair

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Service Pricing

    Oil, Filter Change

    $39.95 and up*

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since May 2002

We listen and you matter, because We're Driven by YOU! Check out our customer reviews and see why your friends and neighbors are shopping at Criswell Automotive. Criswell began as a family owned Chevrolet dealership in Gaithersburg in 1972. Today, we're still a family owned and operated business that has expanded to two locations and multiple dealerships including Chrysler Jeep Dodge RAM, Honda, Nissan, FIAT, Commercial Trucks and Isuzu Trucks.

At Criswell, you, the customer, are our first priority. Criswell's goal is to lead the way in providing our customers with outstanding sales and service.

"We listen and you matter, because We're Driven by YOU!"
Criswell Honda
19525 Amaranth Dr Germantown, MD 20874
New (866) 457-5124
Used (866) 628-9067
Service (877) 492-3757
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