Skip to main content

Criswell Honda

(3,078 reviews)
Sales hours: 12:00pm to 5:00pm
Service hours:
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:30pm
Tuesday 9:00am–8:00pm 7:00am–7:30pm
Wednesday 9:00am–8:00pm 7:00am–7:30pm
Thursday 9:00am–8:00pm 7:00am–7:30pm
Friday 9:00am–7:30pm 7:00am–7:30pm
Saturday 9:00am–6:00pm 7:00am–6:00pm
Sunday 12:00pm–5:00pm Closed
2023 consumer dealer award
View 9 awards
2016 state dealer award 2014 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Meet our employees

Reviews

(3,078 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Criswell Honda from DealerRater.

Want to share your experience with this dealership?

Write a review

Dominique was amazing as always and that is why we keep

Dominique was amazing as always and that is why we keep coming back to Criswell Honda.

Dominique was amazing as always and that is why we keep

Dominique was amazing as always and that is why we keep coming back to Criswell Honda.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued patronage! It's wonderful to know you can count on Dominique to provide an exceptional purchasing process each time you visit. We hope you enjoy your new vehicle and welcome you to reach out if we can help in any other way.

Show full review

As a college student, I was not sure how the car

As a college student, I was not sure how the car purchasing worked and honestly, I was really nervous about it since my parents were not going to help me with the payments this time and even coming with me to the dealership. I was really lucky having Arbi help me out on the whole experience. Arbi was really understanding, and made me feel comfortable with the entire purchase. He understood my budget, being aware that I just graduated with my bachelor degree. Arbi, wasn't the typically pushy car guy that you often see in the movies but a family guy who understood and respected my situation. He made sure to explain everything before signing anything and made me feel comfortable that i did not feel dumb for asking basic questions about financing, service and warranties. I am so glad that the entire process was super smooth without experiencing any intimidation compared to what my Dad told me about. I was able to stay within my budget, and Arbi even gave me additional tips about maintaining it while I'm at graduate school. I would definitely recommend asking for Arbi if you are looking to buy a car

As a college student, I was not sure how the car

As a college student, I was not sure how the car purchasing worked and honestly, I was really nervous about it since my parents were not going to help me with the payments this time and even coming with me to the dealership. I was really lucky having Arbi help me out on the whole experience. Arbi was really understanding, and made me feel comfortable with the entire purchase. He understood my budget, being aware that I just graduated with my bachelor degree. Arbi, wasn't the typically pushy car guy that you often see in the movies but a family guy who understood and respected my situation. He made sure to explain everything before signing anything and made me feel comfortable that i did not feel dumb for asking basic questions about financing, service and warranties. I am so glad that the entire process was super smooth without experiencing any intimidation compared to what my Dad told me about. I was able to stay within my budget, and Arbi even gave me additional tips about maintaining it while I'm at graduate school. I would definitely recommend asking for Arbi if you are looking to buy a car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on this exciting purchase! We are happy to see you had a great experience while working with our team here at Criswell. We value the opportunity to work with you and welcome you to reach out if you have any other questions about your new vehicle.

Show full review

Nathasa has excellent customer services skills and she

Nathasa has excellent customer services skills and she builds a relationship with her clients. She is very positive and help the client by guiding the client on the paperwork process. Therefore, she focuses on solutions.

Nathasa has excellent customer services skills and she

Nathasa has excellent customer services skills and she builds a relationship with her clients. She is very positive and help the client by guiding the client on the paperwork process. Therefore, she focuses on solutions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's wonderful to see you enjoyed a positive purchasing process from start to finish! Our team members, like Natasha, are here to help with any of your automotive needs, and we welcome you to reach out if we can be of service to you in the future.

Show full review

This dealership has made my dreams come true with new car

This dealership has made my dreams come true with new car and it was fast and easy!

This dealership has made my dreams come true with new car

This dealership has made my dreams come true with new car and it was fast and easy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on this exciting purchase! It's wonderful to know you enjoyed a remarkable car buying event while working with our friendly and professional staff. We value your business and welcome you to reach out is we can assist in any other way.

Show full review

Dominique was great!

Dominique was great! Purchased a new Honda CRV in early December. He was very up front and made the process every smooth. 10/10 would recommend.

Dominique was great!

Dominique was great! Purchased a new Honda CRV in early December. He was very up front and made the process every smooth. 10/10 would recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

This is wonderful news! Thanks so much for choosing Criswell and taking the time to share this positive feedback with us.

Show full review

Tony has a great personality and customer service.

Tony has a great personality and customer service. He helped up getting a car for our daughter. Thank you so much Tony for your great customer service

Tony has a great personality and customer service.

Tony has a great personality and customer service. He helped up getting a car for our daughter. Thank you so much Tony for your great customer service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's our goal to offer a remarkable car buying event, and it's wonderful to know you were satisfied with your experience. We value your business and hope to be of service to you in the future.

Show full review

Overall, I have an amazing experience at Criswell Honda.

Overall, I have an amazing experience at Criswell Honda. Andy my sales associate went above and beyond with assisting me with my new vehicle. He took the time to connect, explain my options and we concluded what was best for me. He was willing to work with me on finding a payment that fit my budget and made sure I left happy. The financial department was just as welcoming and informative. I would highly recommend going to them.

Overall, I have an amazing experience at Criswell Honda.

Overall, I have an amazing experience at Criswell Honda. Andy my sales associate went above and beyond with assisting me with my new vehicle. He took the time to connect, explain my options and we concluded what was best for me. He was willing to work with me on finding a payment that fit my budget and made sure I left happy. The financial department was just as welcoming and informative. I would highly recommend going to them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's wonderful to know you enjoyed a remarkable Honda buying event while working with the Criswell team! We hope you enjoy your new vehicle and encourage you to reach out with any additional questions.

Show full review

I’ve purchased three cars from Criswell Honda Germantown,

I’ve purchased three cars from Criswell Honda Germantown, and every experience has been terrific!

I’ve purchased three cars from Criswell Honda Germantown,

I’ve purchased three cars from Criswell Honda Germantown, and every experience has been terrific!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's wonderful to know you can rely on Criswell to deliver an exceptional car buying experience time after time! We hope you enjoy your new vehicle and encourage you to reach out if we can help in any other way.

Show full review

“Exceptional dealership, highly helpful staff, efficient

“Exceptional dealership, highly helpful staff, efficient process, made car buying smooth and stress-free experience.”

“Exceptional dealership, highly helpful staff, efficient

“Exceptional dealership, highly helpful staff, efficient process, made car buying smooth and stress-free experience.”

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share this wonderful review of your recent experience at Criswell. We value your business and welcome you to reach out if we can be of further assistance.

Show full review

Dominique Vattuone was wonderful to work with.

Dominique Vattuone was wonderful to work with. He was very straight to the point and very easy to communicate with. He gave me the best price out of all the dealers that I reached out to. He was able to deliver the price and the color I was looking for. Definitely would recommend family and friends who are looking to buy a Honda car.

Dominique Vattuone was wonderful to work with.

Dominique Vattuone was wonderful to work with. He was very straight to the point and very easy to communicate with. He gave me the best price out of all the dealers that I reached out to. He was able to deliver the price and the color I was looking for. Definitely would recommend family and friends who are looking to buy a Honda car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's exciting to see you enjoyed such a remarkable car buying experience while working with Dominique. We value your business and truly appreciate your recommendations.

Show full review
See all 3076 reviews