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Criswell Honda

(3,145 reviews)
Sales hours: 12:00pm to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:30pm
Tuesday 9:00am–9:00pm 7:00am–7:30pm
Wednesday 9:00am–9:00pm 7:00am–7:30pm
Thursday 9:00am–9:00pm 7:00am–7:30pm
Friday 9:00am–7:30pm 7:00am–7:30pm
Saturday 9:00am–6:00pm 7:00am–6:00pm
Sunday 12:00pm–5:00pm Closed
2016 state dealer award
View 10 awards
2016 state dealer award 2014 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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See all 8 vehicles from this dealership.

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Reviews

(3,145 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Criswell Honda from DealerRater.

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Agradezco a Juan su amabilidad y compromiso de querer ayudarme con el problema de mi Honda Civic, fue claro, oportuno y muy amable, gracias a Honda por sus valiosos colaboradores y servicio.

Agradezco a Juan su amabilidad y compromiso de querer ayudarme con el problema de mi Honda Civic, fue claro, oportuno y muy amable, gracias a Honda por sus valiosos colaboradores y servicio.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Nos alegra saber que Juan fue tan útil y amable, Mercedes. Gracias por elegir Criswell Honda y por compartir su experiencia. Su Honda Civic está en buenas manos con nuestro equipo!

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Very helpful I so appreciate working with Leslie. She is very informative and I feel watches out for me.

Very helpful I so appreciate working with Leslie. She is very informative and I feel watches out for me.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We're delighted to hear that Leslie provided you with such helpful and informative service. Thank you for choosing Criswell Honda and for your kind words!

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My consultant Sean N. was outstanding in all regards. He really listened to my needs and showed me the exact right choice of the two best cars to meet my needs. He was very knowledgeable about my particular Accord and its features, the financing and warrantee options. He always made sure I understood as we went along. I couldn’t recommend Sean more highly. He turned my anxiety into confidence. I left Criswell yesterday feeling very good about my experience. I will be back for my next car, when the time comes.

My consultant Sean N. was outstanding in all regards. He really listened to my needs and showed me the exact right choice of the two best cars to meet my needs. He was very knowledgeable about my particular Accord and its features, the financing and warrantee options. He always made sure I understood as we went along. I couldn’t recommend Sean more highly. He turned my anxiety into confidence. I left Criswell yesterday feeling very good about my experience. I will be back for my next car, when the time comes.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Curt, thank you for sharing your glowing review of Sean and the team! We wish you safe travels in your new ride, and we look forward to seeing you again down the road at Criswell Honda.

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Sean was very helpful and knowledgeable, and gave us space to make the best decision. He and Arbi were dedicated to ensuring we were satisfied with the price and of course the beautiful car.

Sean was very helpful and knowledgeable, and gave us space to make the best decision. He and Arbi were dedicated to ensuring we were satisfied with the price and of course the beautiful car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Kellie, we're delighted to hear that Sean and Arbi made your experience a positive one at Criswell Honda. Enjoy your beautiful new car!

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John was very knowledgeable and pleasant to work with. I especially liked the fact that he wasn’t pushy, which would have made me go elsewhere. If you want a salesman that will listen to what you are looking for, and not rush you just to make a sale, go see John at Criswell Honda.

John was very knowledgeable and pleasant to work with. I especially liked the fact that he wasn’t pushy, which would have made me go elsewhere. If you want a salesman that will listen to what you are looking for, and not rush you just to make a sale, go see John at Criswell Honda.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

We’re glad to hear you found the right vehicle with the help of John and the Criswell Honda team. Thank you for your business, and enjoy your new ride!

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Tony is great walking us through the purchase of the Honda Passport. He is highly knowledgeable.

Tony is great walking us through the purchase of the Honda Passport. He is highly knowledgeable.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thanks for the great review! We're happy to hear Tony provided excellent service and walked you through the purchase of your Honda Passport at Criswell Honda.

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Milena was very responsive and communicated throughout the service. She was polite and very professional

Milena was very responsive and communicated throughout the service. She was polite and very professional

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Marie, this feedback made our day! We're glad Milena was so helpful during your visit. We look forward to welcoming you back to Criswell Honda in the future!

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Leslie and Bryan were great! Excellent service topped off with great information. Definitely will recommend.

Leslie and Bryan were great! Excellent service topped off with great information. Definitely will recommend.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Jose, your recommendation means the world to us! We’ll be sure to pass along your praise to Leslie and Bryan. - The Criswell Honda Team

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I had a fantastic experience working with Alejandro during my recent car purchase. He was incredibly personable and friendly throughout the entire process, which made what can often be a stressful experience feel easy and enjoyable. Alejandro always had a smile on his face and was very prompt when it to answering any questions I had. His professionalism and genuine approach really stood out. I also want to mention Edwin, the Manager,who took the time to walk me through the car's features and made sure I felt comfortable and confident with everything before leaving. Together, they made a great team and provided great customer service. I would recommend them to anyone looking for a smooth car buying experience.

I had a fantastic experience working with Alejandro during my recent car purchase. He was incredibly personable and friendly throughout the entire process, which made what can often be a stressful experience feel easy and enjoyable. Alejandro always had a smile on his face and was very prompt when it to answering any questions I had. His professionalism and genuine approach really stood out. I also want to mention Edwin, the Manager,who took the time to walk me through the car's features and made sure I felt comfortable and confident with everything before leaving. Together, they made a great team and provided great customer service. I would recommend them to anyone looking for a smooth car buying experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi Ambi, thank you for sharing your recent experience with Alejandro and our team! We're so pleased to hear how smoothly everything went. We appreciate your feedback and congratulations on your new car from all of us at Criswell Honda!

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I’ve been purchasing my vehicles from Criswell Auto for over 15 years, and they have never let me down. Every member of their team consistently goes above and beyond to meet my needs and secure the best possible price. Their professionalism and dedication keep me coming back, and I wouldn’t consider going anywhere else. Criswell is simply the best. Dominique Vattuone is the number one sales associate/manager for a reason!

I’ve been purchasing my vehicles from Criswell Auto for over 15 years, and they have never let me down. Every member of their team consistently goes above and beyond to meet my needs and secure the best possible price. Their professionalism and dedication keep me coming back, and I wouldn’t consider going anywhere else. Criswell is simply the best. Dominique Vattuone is the number one sales associate/manager for a reason!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for being a loyal customer of Criswell Honda for over 15 years and for sharing your positive feedback! We're excited to hear that you're so satisfied with Dominique and our team. We truly appreciate your business and look forward to serving you again!

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