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Reviews

Average Ratings

4.8
650 lifetime reviews.
  • Mr and Mrs Harry Lynch, Retired

    We came in to have our auto serviced . Harry found the perfect truck for us. Louie was an excellent sales person. He was kind, friendly, knowle...


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    We came in to have our auto serviced . Harry found the perfect truck for us. Louie was an excellent sales person. He was kind, friendly, knowledgeable, and let us make our own mind up about the purchase with no high pressure. Steve in finance was also very helpful and friendly. He explained every detail about the paperwork. We thank both of them for all their help.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Never again

    Came for an oil change in the morning.almost three hours later still waiting

    Dealer Response

    Dean, customer service is one of our top priorities so we are disappointed to hear we failed to provide you with the quality experience you deserv...


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    Came for an oil change in the morning.almost three hours later still waiting

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Dean, customer service is one of our top priorities so we are disappointed to hear we failed to provide you with the quality experience you deserve. Our manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our manager at (877) 551-0086 to discuss what we can do to help.


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  • Came in to buy, left with a cool Truck

    Love my new Truck, got me in and out in a day. Was a great deal.


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    Love my new Truck, got me in and out in a day. Was a great deal.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Horne Ford Service is Great

    Service was great and efficient. Oil changed and tire rotated. Thanks!


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    Service was great and efficient. Oil changed and tire rotated. Thanks!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Review of Robert Horne Ford Service Department

    Thank you for your honesty Dave at Robert Horne Ford. Another repair place told me I needed new brakes. These guys said I am probably only about ...


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    Thank you for your honesty Dave at Robert Horne Ford. Another repair place told me I needed new brakes. These guys said I am probably only about halfway through the ones I have. Saved me a lot of money to get a second opinion.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Mr Hickey is a great sales guy

    Sales guy was cool, I didn't like that they wouldn't offer at least a 30 day warranty on the truck I bought

    Dealer Response

    We appreciate your feedback of our Staff's service, Steven. We hope to be of service to you again! Take care!


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    Sales guy was cool, I didn't like that they wouldn't offer at least a 30 day warranty on the truck I bought

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your feedback of our Staff's service, Steven. We hope to be of service to you again! Take care!


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  • Robert Horne Ford Service Review

    Roy and your team were professional,expedient and reasonable as far as cost...Thank you!

    Dealer Response

    We're happy to hear that our staff was able to provide you with excellent service and an overall pleasant experience, Gregg! We hope to see you ag...


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    Roy and your team were professional,expedient and reasonable as far as cost...Thank you!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're happy to hear that our staff was able to provide you with excellent service and an overall pleasant experience, Gregg! We hope to see you again soon!


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  • outstanding service

    I had a family emergency out of town on the day of purchase and Robert Horne Ford got me in and out in my new F150 in record time. They are the best

    Dealer Response

    Scott thank you for your kind words and congratulations on your new vehicle! We understand it is a big decision where you purchase your car from a...


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    I had a family emergency out of town on the day of purchase and Robert Horne Ford got me in and out in my new F150 in record time. They are the best

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Scott thank you for your kind words and congratulations on your new vehicle! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!


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  • Low coolant alarm

    Fast friendly service put us back on the road in a very short time. Thank you.

    Dealer Response

    Thank you for your wonderful response to the quality of service our Staff provides, John! It means so much to us to have earned your trust in our ...


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    Fast friendly service put us back on the road in a very short time. Thank you.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your wonderful response to the quality of service our Staff provides, John! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!


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  • Great service

    Thanks Ronnie. The process was very pleasing. Very friendly guys.¿


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    Thanks Ronnie. The process was very pleasing. Very friendly guys.¿

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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