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Robert Horne Ford

(1,133 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 2:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–7:00pm 7:00am–2:00pm
Sunday 10:00am–5:00pm Closed
2017 state dealer award
View 4 awards
2017 state dealer award 2016 state dealer award
2017 consumer dealer award 2016 consumer dealer award
New (877) 536-8684 (877) 536-8684
Used (855) 570-3416 (855) 570-3416
Service (877) 836-1697 (877) 836-1697

Reviews

(1,133 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Robert Horne Ford from DealerRater.

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I've been buying cars since 1956 and this by far was one...

I've been buying cars since 1956 and this by far was one of the best car buying experiences i've had from service and i can not say enough about my salesperson Christy never felt like just a customer the mgr and the finance person were great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The people here are very nice and upfront about...

The people here are very nice and upfront about everything. They didn't try to hid any over priced items in my contract. All added items on my purchase were laid out in front of me. I ordered my F250 through them and took delivery of it from them. They earned my business by treating me fairly. I absolutely love my new F250!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very friendly and willing to negotiate without any high...

Very friendly and willing to negotiate without any high pressure sales. Great facility with a decent selection.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Good overall buying experience. A pretty good deal...

Good overall buying experience. A pretty good deal considering the under supply of cars in this market.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jana Darling was very helpful and awesome to work with,...

Jana Darling was very helpful and awesome to work with, she made the purchasing experience easy and enjoyable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Great facility. Always clean and the service department...

Great facility. Always clean and the service department is awesome. Staff is always prompt to respond.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Third car purchased there and counting.

Great service.

Nice place. I've dealt with this dealer for 3 years now and always had great service with friendly people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Patrick, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Moved into the area two years ago. Had maintenance...

Moved into the area two years ago. Had maintenance contract and RHF honored that and has done all of the service and warranty recall work on my rig. Always professional and timely with their work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Prompt response and excellent service. Very happy with...

Prompt response and excellent service. Very happy with my experience at Robert Horne Ford in AJ.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great good awesome great good very good always good...

Great good awesome great good very good always good bright let's go Brandon like

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.