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European Auto House

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (43 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (43 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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they gave me no response.

they gave me no response. no no no no no no no no no no no

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I tried to negotiate a deal via the net due to...

I tried to negotiate a deal via the net due to circumstances. This dealership would not put anything in writing, would not reply, but once to my offers for this auto, then finally sold the auto I was trying to buy. Do not deal with these guys.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Worse place to buy a car, dishonest

Worse place to buy a car, dishonest and do not honor their own word. Do not buy a car from this car dealer Shop! I met with John the salesperson from the European Auto House on 10-23-2019 to buy a silver color Toyota Prius 3 that they had listed on carfax for $12,900 dollars. John runned my credit and type a contract which I signed on 10-23-2019. After a few hours and not find a bank that could give me a good interest rate I said to John that I would call my bank to get a better interest rate and he said that that was ok that the car is mine already and that he will keep it for me. I called him the following day on 10-24-2019 by phone to let him know that I was approved with a better interest rate and that my bank will send me a check and he even congratulated me for being approved. Today 10-26-2019 I spoke to john the salesperson over the phone early in the morning at around 8:30 AM and asked him if I could drive off the car since I was already approved with the loan, I had sent him also the email from my bank approval today and I had signed the car documents already on 10-23-2019. He then said that he was going to talk to his boss Michel to see if I could take the car home today and that he could not talk to him until 1:00 PM because he is Jewish and was not at the shop and that he will let me know if his boss was ok with that. I waited almost 6 hours today for John to get a response from his boss Micheal and he did not call me back at 1:00 PM as he had promised. I then call John again at 2:00 PM and after 15 minutes waiting on the phone, he finally picks up the phone and says to me that they had sold the Toyota Prius 3 2013 to somebody else. I felt betray, tired and the worse part is I had promised my son's mother that I would purchase her a newer 2013 Prius car since she badly needed a car upgrade. She had purchased a car on her own that was in a very bad condition with the little money she had so I wanted to help her out but I do not what else to say I am very frustrated and disappointed. John, I have lost total respect for you and your boss Michel why in the world would you do that to anyone???

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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G550 Purchased sight unseen & shipped across the USA to NC

I purchased a G 550 site unseen from Michael Kohen and had it transported to NC. Michael is an honorable man and will be patient and work hard to help satisfy his customers. He wants to be certain you get exactly what you want at a very fair market price. He will also help secure a quality aftermarket warranty to help put ones mind at ease after the purchase and for years to come.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Sleazy and dishonest

The worst. They agreed to sell me a car and I was waiting for Them to prepare paperwork, but they sold to someone else before my paperwork was done. (I had already paid to have my mechanic check out the car.) Then they tried to sell me another car I didn’t want.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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2012 Audi Q5 buyer

I would rate European Auto House 5 star, service was great and fast, staff are friendly and helpful and answered all questions and concerns that I had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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a good place to buy

The staff was very helpful and arranged for a difficult deal to be put together. I would recommend them anytime. A Good place to buy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Car of my dreams

Found you online, place is clean, everyone friendly and helpful. Found what we wanted in our price range. Left with my car of my dreams.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bought 2009 Mercedes-Benz CL 550

I recently purchased a CL550 Mercedes Benz from European Auto House, they were very professional and friendly. If you?re looking for a nice used luxury automobile I would strongly suggest checking out European Auto House!! Raymond a happy customer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bought a 2008 Volvo XC70

Very nice sales staff, great service, definitely worth the visit! Had a wonderful experience. They took care of everything I had concerns with and made buying my car an enjoyable experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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