European Auto House

I bought a 2011 MERCEDES BENZ S550 from Andre-Mike- and Von. I am writing this review to let people know that if you want a used car THIS IS THE PLACE TO GO. They where in contact with me within 35 min from the time i sent my first email to them. From that point on they kept me in the circle they contacted me with any updates and assured me that they where here to help me get what i want without any stress and they did as they said. They where always very respectful and considered my needs and worked with me to get the deal done. Thank you EUROPEAN AUTO HOUSE!!!!! I LOVE MY CAR!!!! Thank you so much, John Swarez

Wow!! What an experience it's been! I love my CL550 Mercedes Benz that I just purchased & the quality of service that I received from Von & Andre at European Auto House!! They were fantastic and I was very impressed with how quick they can get u approved for a loan.. Michael in Finance was Amazing!! He got me a interest rate i couldn't believe.2.99%.. I'm definitely bringing my family & friends this month to have them buy a car from here. They have a good team and excellent customer service from A to Z... I will definitely recommend people that I know to go and check them out!! Thanks to all at EUROPEAN AUTO HOUSE Jerry Cane

I bought a 2011 MERCEDES BENZ S550 from Andre-Mike- and Von. I am writing this review to let people know that if you want a used car THIS IS THE PLACE TO GO. They where in contact with me within 35 min from the time i sent my first email to them. From that point on they kept me in the circle they contacted me with any updates and assured me that they where here to help me get what i want without any stress and they did as they said. They where always very respectful and considered my needs and worked with me to get the deal done. Thank you EUROPEAN AUTO HOUSE!!!!! I LOVE MY CAR!!!! Thank you so much, John Swarez

This car lot offers sub-standard cars under the pretense of high-end, top quality used vehicles. BUYER BEWARE. They are nice during the transaction but once you have the car you will experience problems within days and they will not remedy the issues, offer any sort of service, customer service, common decency nor professionalism. They are knowingly selling sub-par cars and getting top dollar for these vehicles. Sleazy is a compliment at this lot.

This lot offers sub-standard cars under the pretense of high-end, top quality used vehicles. BUYER BEWARE. They are nice during the transaction but once you have the car you will experience problems within days and they will not remedy the issues, offer any sort of service, customer service, common decency nor professionalism. They are knowing selling sub-par cars and getting top dollar for these vehicles. Sleazy is a compliment at this lot.

I bought a 6-series BMW from European Auto House for my wife. The entire buying experience was fantastic, very professional, and I'm super happy with the service I received from Michael. He got me a great deal and I couldn't be happier. My wife loves the car! PS...all the cars are super clean here. The used cars are turnkey like a new car. They take the time to make the vehicles look brand new. I will definitely be back to buy again.

I live in the midwest, and found a vehicle I liked at European Auto House. Advertised price was 129,999. In writing, they offered me the vehicle for 127,000. I was very happy with the deal. Two days later the manager "Michael" told me his assistant "misspoke" and that she was only authorized to give me $2000 off the advertised price, and that I would have to pay $127,999 if I wanted the vehicle. As it was still a pretty good deal, and since I already had the feeling his assistant didn't really know what she was doing, I agreed to pay the higher price. I put money down on the car, and commenced to communicate back and forth with them to arrange the purchase, pursuant to an inspection. I paid $350 for an independent shop to inspect the car. Everything checked out, and I was waiting on them to send me the contract, and was going to wire the funds within 3 days. They went silent on me for 36 hours, very unusual since I had been in touch with them almost constantly since the inspection had been completed. I finally got a call from Michael. He apologized for his silence and explained that his "bosses" wouldn't let him sell me the car for less than the advertised price of $129,999. I couldn't believe it. I have a business of my own and would never consider treating anyone like that. Not to mention that there was no reason for me to trust this guy any longer. That kind of B-S is amateur, and Michael should have hidden in shame. If his "bosses" truly dumped on him like that, they should get out of the business. The advertised price was still a decent deal, but at this point, making the transaction from half way across the country, wiring all the money in advance of receiving the vehicle, I had no reason to trust that anything good would come from this deal. I was admittedly irate. Michael kept empathizing with me, which just made me more irate. What a bunch of yokels. To his credit, Michael did agree to send me a check to reimburse me for the inspection. He did send it, and it did not bounce. That said, be on your guard with these people, as you may find it hard to trust what they tell you even if they put it in writing.

Superior service pre sale and after sale is most impressive to me. i would buy again from Michael and Vaughn. They are very informed about excellence customer service. ALL service issues was addressed and resolved by Micheal. i will buy again from European Auto House. GREAT EXPERIENCE!!!!!!

I have been wanting to write a review for this dealer, but i just had to wait a couple of weeks to check how the car was.I bought a BMW 328i from this dealer a month ago. I am very satisfied with the car I bought! It runs great, no mechanical issues, car looks great! i would recommend my friend to go to this dealer to buy from this dealer! The staff is very helpful! They made me very happy! I WOULD DEFINETLY BUY A CAR HERE AGAIN!

My wife and I spent 2days and many hours shopping for her 2009 ford flex limited! Our journey began in Santa Barbara ca, then Ventura then Los Angeles! After many test drives and sales people! We were about to settle with something and I grabbed my iPhone found the car I had researched earlier and called Michael, and European Auto House, asked him about 2009 ford flex limited he advertised online, we talked price, I made my offer and Michael agreed! My wife and I went to the bank got our cashiers check and drove to European Auto House. When we arrived we test drove the car and my wife and I loved it! It had everything we wanted and more for what we paid! Michael and his staff were very accommodating and professional! We are very happy with our purchase! I would definitely drive from Santa Barbara ca again to purchase another car from Michael Andy and Von! Thanks Guys!👍