Reviews
FALSE PROMISE - Worst customer service
FALSE PROMISE - Worst customer service I visited them to see a car, sales guy told me to put 500$ deposit for the car i am interested, i told him that i havnt decided to purchase yet i will need to check insurance quotes if they are in my budget for the car. Sales guy promised me that this deposit is only for not showing car to other customer and if i change my mind or insurance quote is out of budget ill get deposit refund within 24 hour. THe insurance quote i got was beyond my budget so i told him to refund the deposit. Its been more than 2 weeks the sales guy doesnt picks call, doesn't responds mail. I call more than 6 times every day and every time i get hold of him he says you will get tomorrow (Still i havnt received the deposit yet). They don't have any one who can handle my complain or take the matter seriously, they all transfer the call to the same sales guy who never picks up call or responds to email / voicemail. Extremely Extremely disappointed
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
False promise and delay in refund
I visited them to see a car, sales guy told me to put 500$ deposit for the car i am interested, i told him that i havnt decided to purchase yet i will need to check insurance quotes if they are in my budget for the car. Sales guy promised me that this deposit is only for not showing car to other customer and if i change my mind or insurance quote is out of budget ill get deposit refund within 24 hour. THe insurance quote i got was beyond my budget so i told him to refund the deposit. Its been more than 2 weeks the sales guy doesnt picks call, doesn't responds mail. I call more than 6 times every day and every time i get hold of him he says you will get tomorrow (Still i havnt received the deposit yet). They don't have any one who can handle my complain or take the matter seriously, they all transfer the call to the same sales guy who never picks up call or responds to email / voicemail. Extremely Extremely disappointed
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Mr. Essani, The refund was made via check mailed out to you and check was cashed. We apologize the delay and will send you a $25.00 Gas gift card as a token do to your experience. We hope to see you in the future and only wish you the best! Management team of Auto Expo - Avi Eitan 516-539-3267
My new 740
I worked with Diana she got me into my new 740LI. I had a great experience come down to AutoExpo and ask for Diana she will givd you a great deal
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
2014 MERCEDES GL450
I've been looking for a very specific car and color combinations and packages for the past9 months. Came to AUTOEXPO and met MO SADIAN back in December And since then he was a great salesman very patiently help me through my process and today I bought a great car with his help I was suggest everyone to meet MO SADIAN@ AUTOEXPO when need a car at an affordable price. Thank you Mo.
My beautiful white E-350
I visited Auto Expo and met with Angelo. His tone of voice and his mannorism made me feel comfortable with my purchase I will recommend him to all my friends
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My autoexpo experience
My shopping experience was an amazing one thanks to my sales rep Diana Rollings. Thank you for making my car buying experience an exciting one. Definitely recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome gentleman to deal with and a man of his word!!!!!
I walked into auto expo today and I met Mo and he has been professional since the moment I spoke to him he's a very kind and knowledgeable person to deal with. he's a man of his word and has been nothing but courteous and a gentleman towards me. I would recommend going to Mo 150% he's an awesome guy. I ended up purchasing a gorgeous e350 exactly what I was looking for Amazing prices and good atmosphere!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My new e call I'm work with Sam 👍👍👍
I'm work with Sam nice 👍👍👍. Come down to AutoExpo and ask for him. My experience was excellent. Ronny got me a great rate and it was a pleasure doing business with them Diana got me lunch
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Customer for life!!!
Fantastic experience, no hassle straight forward no shady stuff. My second purchase from this dealer and I WILL be back when I am ready to make another purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My second car
I worked with Diana and Max! This is my second car from Diana. I just got a 535 BMW I LOVE IT!!! Come in and ask for them
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car