Reviews
We had a great experience with Hannah she was super...
We had a great experience with Hannah she was super friendly helping in trying to get me in the vehicle I wanted. Thanks alot Hannah.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mundo with the nice suit and curly hair was amazing at...
Mundo with the nice suit and curly hair was amazing at his Job, very patient and went through all the hoops to get it done for me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Was interested in a 2017 BMW m240i, posted price was...
Was interested in a 2017 BMW m240i, posted price was around 27k, they said I was pre approved with bank, so I headed to NYC same day, when I got to New York, (6h drive) they said the price was 27k plus 5k for CPO program which you cant decline (as long as I know is called false advertising); no wonder why it was the lowest price found for this type of car. After agreeing with that price, after they made me wait around 2 hours, the manager Cristina, called me to her office to say that the banks are closed, and she will have response next day which i didn't have any plans to stay since i worked next day, she made sure to calm me down by saying they will ship the car to me at no extra cost which i agreed. Next day, i called the office several times with no answer, also never got any phone call from them. 5 days later I called back because i really wanted that car. The salesperson said i needed 10k down, which i was shocked and declined at the moment. After talking to my GF, we decided putting the 10k down. We called back again, and always was somebody answering saying Cristina, or Eli (salesperson) will be calling me back, which never happened. Until this day I keep on receiving text messages from several numbers saying Auto expo has promotions here and there. I specially thanks the team for being so unhelpful on getting me the car I wanted.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
The communication is horrible, first of all. I asked for...
The communication is horrible, first of all. I asked for a refund for a deposit I submitted and service gave me the runaround for about a week and a half. They hide behind their phones and try and do whatever try and not give me the refund. I have had others call up for me and the same outcome. My advice, don’t get help from this dealer.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
This is my 3rd time at auto expo and I dealt with max....
This is my 3rd time at auto expo and I dealt with max. Stand up guy. I recommend coming to see him. They will take good care of you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Max did not pay attention to detail and the rest of the...
Max did not pay attention to detail and the rest of the team save for one person seemed unwilling to help. Bought a car and it was registered in the wrong state. I was left to fix a problem they created. Excellent car but poor service.
- Customer service 3.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Great job Max. You hook us up good. I’m happy, my...
Great job Max. You hook us up good. I’m happy, my brother is happy. Can’t ask for better service. Good stuff guys. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
So happy with my car. I can get back to work thanks to...
So happy with my car. I can get back to work thanks to max. It took a while but he made it happen for me and my brother. Patient and worth it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
max was great, quick and I recommend coming to see him if...
max was great, quick and I recommend coming to see him if you want to get out fast. great service. second time here and still good
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I wanted to trade my old ford flex and bought a new one...
I wanted to trade my old ford flex and bought a new one from Max. Outstanding service. The financial manager gave me good numbers and I'm happy
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car