Reviews
Josh was great.
Josh was great. Very helpful and low key. Answered all our questions and was a delight
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your business and your review! Thanks from the MetroWest Subaru Team!
Extraordinary service.
Extraordinary service. Beautiful car. Joshua is very responsive, very professional, polite person. I definitely recommemd him to friends and family
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful feedback, Galia! We're elated to hear that Joshua provided extraordinary service and helped you find a beautiful car at MetroWest Subaru. We appreciate your recommendation and look forward to assisting your friends and family in the future!
Luis was professional , quick, thorough, and very easy to
Luis was professional , quick, thorough, and very easy to work with. My experience was easy in and out!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Luis made your experience at MetroWest Subaru smooth and efficient! Thank you for sharing this positive feedback with us.
They treat you like family and all members of
They treat you like family and all members of dealershipare very courteous and respectful thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting MetroWest Subaru with your business!
I was able to reserve an appointment in one day.
I was able to reserve an appointment in one day. The service person was able to locate a warranty that I was unaware that I was entitled to. On the day of my appointment I was offered an uber and the set finish time was spot on. Nice people. Super clean dealership. Thank you !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Natick, we're delighted to hear that our team at MetroWest Subaru provided you with such a seamless and accommodating experience. It's great to know everything went smoothly from the appointment booking to your visit. Thanks for choosing us!
When I arrived, they took my car immediately.
When I arrived, they took my car immediately. I went in and saw David and he explained everything to me said how long it was gonna take. David showed me around to the rooms where I could sit and have a cup of coffee and wait. I think it took about an hour and they texted me on my phone to say it was ready. I went down and David explained everything. And I was on my way! I can’t wait to go back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Madeline, we're delighted to hear that David and the MetroWest Subaru team made your visit so smooth and enjoyable. Thank you for sharing your experience with us! We look forward to welcoming you back soon!
I recently had my car serviced at MetroWest Subaru, and
I recently had my car serviced at MetroWest Subaru, and I couldn't be more pleased with the experience. Michael was incredibly helpful, professional, and kept me well-informed throughout the entire process. The service team was efficient, and my vehicle was ready sooner than expected. Everything was explained clearly, and there were no surprises. It’s always great to feel confident that your car is in good hands, thank you, Michael and the MetroWest Subaru team, for the excellent service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Gary, we're delighted to hear that Michael and the MetroWest Subaru team provided you with such a positive service experience. We appreciate your feedback and look forward to assisting you again in the future!
I switched to this dealership for service because it was
I switched to this dealership for service because it was easier to get the appointment that I wanted; and I wait a more reasonable amount of time for completion. Overall I am very satisfied with the service at Metrowest Subaru.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that MetroWest Subaru has met your expectations with convenient appointments and efficient service. Thank you for choosing us, and we look forward to continuing to serve you!
Service was quick and on time.
Service was quick and on time. Everything was explained fully by Michael before and after completion.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
John, we're delighted to hear that Michael provided you with a smooth and informative experience at MetroWest Subaru. Thank you for the great feedback!
Very easy, done quick and provided easy transportation.
Very easy, done quick and provided easy transportation. Will be returning for future service on my vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kevin, we're happy to hear that your experience at MetroWest Subaru was smooth and efficient. See you next time!