Reviews
Michael and company-excellent service.
Michael and company-excellent service. Congenial, knowledgeable. Efficient service agent. Perfect and took the time to explain all.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Stuart, thank you for the kind words! We're delighted to hear that Michael and our team at MetroWest Subaru provided excellent service. We appreciate your feedback and look forward to serving you again in the future!
When my Subaru broke down, MetroWest, and in particular,
When my Subaru broke down, MetroWest, and in particular, Tylor, handled the situation calmly and expertly. He explained the source of my car’s problem in terms I could understand, and what the dealership would do to fix the problem.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Tylor and the MetroWest Subaru team provided you with clear communication and expert service. Thank you for sharing your experience!
Service from the whole was great- Special shout out to
Service from the whole was great- Special shout out to Michael! He was the most friendly, upbeat and competent professional I’ve ever met! Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Katherine, thank you for the wonderful feedback! We're delighted to hear that Michael and our MetroWest Subaru team provided such a positive experience. We appreciate your support!
Excellent service teamwork: from intake, to write up to
Excellent service teamwork: from intake, to write up to actual work, they do a fine job at MW Subaru.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bob, thank you for recognizing the excellent service from our team at MetroWest Subaru! We're glad to hear everything went smoothly during your visit. We appreciate your support!
Everyone at MertoWest Subaru is friendly, helpful, and
Everyone at MertoWest Subaru is friendly, helpful, and efficient. Rafael W was especially great to work with. Rafael was communicative, answered my many questions, and we are very happy with our new Forrester. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Liz, we're delighted to hear that Rafael and the MetroWest Subaru team provided you with such a positive experience. Enjoy your new Forester!
MetroWest service group has earned my trust in last a few
MetroWest service group has earned my trust in last a few years with their professional attitude, excellent working skills, and honestly. Specifically, Mr. Tylor McCarthy did a great job today and I had full satisfaction.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Yigong, we're delighted to hear that Tylor and the MetroWest Subaru service team have earned your trust over the years. Thank you for sharing your satisfaction with us!
Metrowest Subaru has been my go to dealership for all
Metrowest Subaru has been my go to dealership for all Subaru needs. We've been loyal customers for over 17 years and there's a reason why. Their sales team, especially Sam Mayer, has been phenomenal in finding the right cars for us over the years. Sam went from a stranger who's selling us a car and became a very good friend over the years. He is very communicative and down to earth. Even on his days off, he would make sure we are updated on our purchases and even came in to make sure we can pick up our vehicle during times that are convenience for us even if it inconvenience him. Metrowest Subaru's service team has always provided quick and thorough services to maintain my vehicles. They are transparent with their work and recommendations with work that needs to be done. With an amazing sales team and a tremendous service team, they have always made sure I'm happy with their work from the day I pick up my vehicles to the years after to ensure the vehicle runs as if it was the day I first got it. They've earned a lifelong customer and an ambassador that have and will always refer friends and families to them for Subaru needs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for being such a loyal customer to MetroWest Subaru over the years! We're delighted that Sam and our service team have consistently provided exceptional experiences. Your kind words mean a lot, and we're thrilled to continue serving your Subaru needs in the future.
I’m always impressed with the personal service, friendly
I’m always impressed with the personal service, friendly staff and their use of technology for communicating the status of my repair and billing. Very efficient! Everyone is always pleasant and friendly. Great facility!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Anita, we're delighted to hear that you appreciate the personal service and efficient communication at MetroWest Subaru. Thank you for highlighting our friendly staff and great facility!
Another excellent service visit at Metrowest Subaru.
Another excellent service visit at Metrowest Subaru. I have had my Forester serviced here since we moved to the area 7 years ago. Each time I am impressed by their efficient, friendly and capable service. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sandy, thank you for your continued trust in MetroWest Subaru over the years! We're delighted to hear that our team consistently provides efficient and friendly service. We appreciate your recommendation!
Very impressed by MetroWest Subaru as a dealership.
Very impressed by MetroWest Subaru as a dealership. Having been a customer across many brands - some within their market (Toyota, Honda, Chevrolet, Ford) and others that are not (Porsche, BMW, Tesla, Polestar), I was pleasantly surprised by the experience. I worked with Joshua Geller, whom I highly recommend. The approach was professional and courteous, providing me with the answers to my researched questions and additional information relevant to my needs. Felt zero “pressure” to be sold a vehicle during or after my visit. In large part because of his approach and this experience, I went ahead and purchased a vehicle 2mo ahead of when I intended to make the move. I am very happy to have done so and will recommend Josh and MetroWest Subaru to family and friends in the market for a Subaru without reservation.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jose, thank you for sharing your experience with MetroWest Subaru! We're delighted to hear that Joshua provided a professional and pressure-free environment. Enjoy your new vehicle, and we appreciate the recommendations!