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MetroWest Subaru

(1,027 reviews)
Visit MetroWest Subaru
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 9:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–9:00pm
Tuesday 9:00am–7:00pm 7:00am–9:00pm
Wednesday 9:00am–7:00pm 7:00am–9:00pm
Thursday 9:00am–7:00pm 7:00am–9:00pm
Friday 9:00am–7:00pm 7:00am–9:00pm
Saturday 9:00am–7:00pm 7:00am–9:00pm
Sunday Closed Closed
2026 consumer dealer award
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2026 consumer dealer award

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New (508) 433-6653 (508) 433-6653
Used (508) 433-7821 (508) 433-7821
Service (508) 433-6649 (508) 433-6649

Inventory

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About our dealership

This seller has been on Cars.com since July 2002.
MetroWest Subaru has the area's largest selection of new and pre-owned Subaru & "Subaru Certified Pre-Owned" models. Family owned in the same location for over 30 years! We are a Stellar Performer dealer which is the highest achievement awarded for customer satisfaction. Costco Dealer. Let us show you why people "Expect the best at MetroWest". We are conveniently located on Route 9 east 1/2 mile east of the Natick Mall. Please do not hesitate to call our staff with any questions at (508) 433-6653
EXPECT THE BEST AT METROWEST!

Service center

Phone number (508) 433-6649

Service hours

Monday
7:00am–9:00pm
Tuesday
7:00am–9:00pm
Wednesday
7:00am–9:00pm
Thursday
7:00am–9:00pm
Friday
7:00am–9:00pm
Saturday
7:00am–9:00pm
Sunday
Closed

Meet our employees

Reviews

(1,027 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of MetroWest Subaru from DealerRater.

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Enjoy the “no pressure” atmosphere. Everyone is very pleasant and approachable. Very easy to schedule maintenance.

Enjoy the “no pressure” atmosphere. Everyone is very pleasant and approachable. Very easy to schedule maintenance.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Amy! We're happy to hear you enjoyed the no-pressure atmosphere and found our team pleasant and approachable. We look forward to welcoming you back to MetroWest Subaru!

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Seven years old and I’ve own dozens of cars. I’ve been to so many different service departments, but never one with a staff of people like this. Just the best experience every time. Thank you Mike for taking good care of my car again. I know I can always count on you guys. I love the fact that I’ve never had a problem with my car because of the way you’ve taken care of me and the fact that now the service writers have ever recommend recommended doing work unnecessarily. I’ve always felt comfortable, confident in the service I’ve gotten you folks. I highly recommend you to everyone. I talked to and I’ll continue to do that. Thanks again, Mike.

Seven years old and I’ve own dozens of cars. I’ve been to so many different service departments, but never one with a staff of people like this. Just the best experience every time. Thank you Mike for taking good care of my car again. I know I can always count on you guys. I love the fact that I’ve never had a problem with my car because of the way you’ve taken care of me and the fact that now the service writers have ever recommend recommended doing work unnecessarily. I’ve always felt comfortable, confident in the service I’ve gotten you folks. I highly recommend you to everyone. I talked to and I’ll continue to do that. Thanks again, Mike.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your thoughtful review! We're delighted to hear that you've consistently had a great experience with Mike and our team at MetroWest Subaru. We truly appreciate your trust and recommendation. Safe travels!

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I called dealership yesterday for oil change and was able to get appointment right away . Staff was helpful the minute I pulled into garage. David kept me up to date with cars service .

I called dealership yesterday for oil change and was able to get appointment right away . Staff was helpful the minute I pulled into garage. David kept me up to date with cars service .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing MetroWest Subaru and placing your confidence in David and the team, April. See you next time!

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My 2025 Forester had a leak on the garage floor and I wasn’t sure what it was. While servicing the Subaru service inspected the leak and told that it is an AC water and not a leak. I was very happy with their explanation and service.

My 2025 Forester had a leak on the garage floor and I wasn’t sure what it was. While servicing the Subaru service inspected the leak and told that it is an AC water and not a leak. I was very happy with their explanation and service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Thank you for choosing MetroWest Subaru service, we are happy to have been able to put your mind at ease about your 2025 Subaru Forester!

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Professional, fair and honest service. Michael was the advisor and he is absolutely great person

Professional, fair and honest service. Michael was the advisor and he is absolutely great person

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so happy that our MetroWest Subaru team delivered an excellent experience. Thank you, Nim!

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My 6 month maintenance and oil change was done within an hour. One recommendation was given for next service - Luis assured me that it can wait until the 12 month maintenance to be done. I was pleased with his prompt response and explanation. The staff is very courteous and helpful at the Natick Subaru dealership. I recommend them to others looking to buy a new car.

My 6 month maintenance and oil change was done within an hour. One recommendation was given for next service - Luis assured me that it can wait until the 12 month maintenance to be done. I was pleased with his prompt response and explanation. The staff is very courteous and helpful at the Natick Subaru dealership. I recommend them to others looking to buy a new car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

BJ, we're delighted to hear you had a pleasant experience with Luis and our team at MetroWest Subaru. We look forward to seeing you again and helping with any future needs. We appreciate your business!

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Excellent Services! We are very pleased with the staffs. Professional, knowledgeable, friendly and on time

Excellent Services! We are very pleased with the staffs. Professional, knowledgeable, friendly and on time

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's wonderful to hear that you're pleased with our team! Thank you for choosing MetroWest Subaru and for sharing your support. We hope to welcome you back again down the road!

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This and previous experience with this dealer has been great. I just have one issue came in for an oil change at 11,367 miles chose the 6000 mile maintenance service since I didn’t need air filters and such which I’ve already replaced the final invoice shows the car was brought in at 11,367 miles and that I paid for the 6000 Service interval but then it tells me my next oil change is due at 12,000 miles. I think the system should be corrected. It makes me wonder what will show on the Carfax when the car is sold.

This and previous experience with this dealer has been great. I just have one issue came in for an oil change at 11,367 miles chose the 6000 mile maintenance service since I didn’t need air filters and such which I’ve already replaced the final invoice shows the car was brought in at 11,367 miles and that I paid for the 6000 Service interval but then it tells me my next oil change is due at 12,000 miles. I think the system should be corrected. It makes me wonder what will show on the Carfax when the car is sold.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Marc is a friendly, professional and knowledgable guy. I can't say enough good things about his assistance to me as I chose a new Subaru to replace my 14-year old Impreza. He also made sure that my financing and insurance applications were promptly and correctly addressed, and at delivery of the vehicle, walked me through driver set-up and answered every question that I had. There's a reason that he is an award-winning representative. Go see him. (Really.)

Marc is a friendly, professional and knowledgable guy. I can't say enough good things about his assistance to me as I chose a new Subaru to replace my 14-year old Impreza. He also made sure that my financing and insurance applications were promptly and correctly addressed, and at delivery of the vehicle, walked me through driver set-up and answered every question that I had. There's a reason that he is an award-winning representative. Go see him. (Really.)

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Amanda, thanks for sharing your feedback about Marc's outstanding service at MetroWest Subaru. We wish you many safe and happy miles in your new Subaru!

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Easy to dea L with . Price was as quoted. The rep I worked with tops.

Easy to dea L with . Price was as quoted. The rep I worked with tops.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Ashe, thank you for the great review. We look forward to seeing you again at MetroWest Subaru!

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