Reviews
I had transmission problems on my 2014 Forester.
I had transmission problems on my 2014 Forester. I was able to make it in to the dealer and everyone was so helpful, especially Mike B. For a while I thought I might need a new vehicle and Jake and others showed me around and helped me check out some cars. But then to my amazement the mechanics were able to fix my car and — even better — the work was covered under warranty. I can’t tell you how grateful I am. Everyone I interacted with — Mike, Jake, Jimmy H, Chan, Michael M — were all so kind and helpful. Love these guys and love my Subaru.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It's fantastic to read this feedback about our team! Thank you for choosing MetroWest Subaru and for highlighting the professionalism and care you received from Mike, Jake, Jimmy, Chan, and Michael. We are here to help with any future needs.
Excellent service.
Excellent service. Very professional mechanics, exceptional front desk advisors, pleasure to work with Chan and Mike. Always use this Dealership and Service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! We are so pleased to hear that you had a professional, enjoyable experience with our team. See you next time at MetroWest Subaru!
I had transmission problems on my 2014 Forester.
I had transmission problems on my 2014 Forester. I was able to make it in to the dealer and everyone was so helpful, especially Mike B. For a while I thought I might need a new vehicle and Jake and others showed me around and helped me check out some cars. But then to my amazement the mechanics were able to fix my car and — even better — the work was covered under warranty. I can’t tell you how grateful I am. Everyone I interacted with — Mike, Jake, Jimmy H, Chan, Michael M — were all so kind and helpful. Love these guys and love my Subaru.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your appreciation means the world to us! We’re thrilled that our team was able to solve your Forester’s transmission problem and that the work was covered under warranty. Safe travels until next time! - The MetroWest Subaru Team
Josh was incredibly helpful, kind and thorough throughout
Josh was incredibly helpful, kind and thorough throughout my experience at MetroWest Subaru. I would definitely recommend him to future MetroWest Subaru customers.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recommending Josh and our team! We hope to see you again at MetroWest Subaru. Safe travels!
I worked with Rafael to get my new Subaru.
I worked with Rafael to get my new Subaru. I couldn’t have asked for a more kind, knowledgeable, and helpful associate. He was very thorough. If Raf sees this, thanks again! Hopefully I’ll be to work with you again once my lease is up. Jay
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jay, this feedback made our day! Rafael will be thrilled to hear it. Thank you for choosing MetroWest Subaru and congratulations on your new car!
Prompt response, honest quoting , helpful, courteous,
Prompt response, honest quoting , helpful, courteous, patience when ask if. I can delay signing lengthy contracts
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Pat, we are glad to hear you had a prompt and helpful experience at MetroWest Subaru. Thank you for choosing us!
Luis was great.
Luis was great. He was kind and informative. Thank you for all of your help!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kyle, we really appreciate your kind words about Luis! Thank you for choosing MetroWest Subaru.
MetroWest provides excellent services.
MetroWest provides excellent services. My 2015 Forester wouldn’t start and needs to be towed to dealership. They were very thorough check out the car. The only issue was battery needed to be recharged. They bought the car back after the repairs has complete.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jones, we are delighted to hear that our team took such great care of your 2015 Forester! Thank you for choosing MetroWest Subaru and for sharing your positive feedback.
Josh was great.
Josh was great. Very helpful and low key. Answered all our questions and was a delight
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your business and your review! Thanks from the MetroWest Subaru Team!
Extraordinary service.
Extraordinary service. Beautiful car. Joshua is very responsive, very professional, polite person. I definitely recommemd him to friends and family
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful feedback, Galia! We're elated to hear that Joshua provided extraordinary service and helped you find a beautiful car at MetroWest Subaru. We appreciate your recommendation and look forward to assisting your friends and family in the future!