Skip to main content

Chapman Chrysler Jeep

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (73 reviews)
2018 state dealer award
View 5 awards
2018 state dealer award 2016 state dealer award
2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (73 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chapman Chrysler Jeep from DealerRater.

Want to share your experience with this dealership?

Write a review

Truck service

Jeremy always doing a great job handling our vehicle care and gives detail and well explanation. We always make an appointment easily through phone call. Once arrived our car is ready to go in and ready within the same days as told. Every service time we are satisfied with that no need and taking it back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Mercedes Thank you for your review. We are happy to hear you had a great experience at our dealership. Your review made our day! Our team works very hard to keep our clients happy, but we can only do it thanks to amazing clients like you. We hope to serve you again soon. Chapman Chrysler Jeep

Jeep support

Outstanding support for over 6 years with my Jeep warranty repairs including the last repair of Sunroof. Still working on factory Alarm system update for no Cell service 3G to 4G warranty repair before my Jeep or catalytic converter is stolen

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Frank Thank you for your review. We are happy to hear you had a great experience at our dealership. Your review made our day! Our team works very hard to keep our clients happy, but we can only do it thanks to amazing clients like you. We hope to serve you again soon. Chapman Chrysler Jeep

Excellent

Quick, friendly service. Nelson was great and took good care of me. Finance office was quick and painless. I will most likely use this dealership again on my next purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Jay We are happy that you had a positive experience visiting our dealership! We look forward to delivering the same experience on your next visit. Chapman Chrysler Jeep

Highly recommend Chapman Chrysler

Sergio was very helpful from start to finish and he was patient in finding us the perfect vehicle for us ! I would definitely go back again for another vehicle in the future and I highly recommend Chapman Chrysler dealership to anyone whoโ€™s looking for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Kaukani Thank you for sharing your positive review with us. We are pleased to hear you had a satisfactory experience in purchasing your new vehicle with Chapman! We take pride in walking our clients through the buying process and look forward to servicing your vehicle in the future. Wishing you many happy miles! Chapman Chrysler Jeep

Outstanding! ๐Ÿ˜Š

Thank you Jeremy Nova for your outstanding services to update my Jeep Wrangler Unlimited 4xe, getting me a Lyft to home and back, washing my Jeep, and even adjusting my tire cover to stay on better! Big and little things all are appreciated ๐Ÿ™Œ๐Ÿ™๐Ÿ˜Š! Thank you Chapman Chrysler Jeep for hiring an awesome staff!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Susan We built Chapman to provide the best possible service to every customer who walks through our doors. We canโ€™t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Chapman Chrysler Jeep

Awesome

Could not find the pacifica I was looking for back home in Maui. Called over a dozen mainland dealers and Dwight and Antonio over at Chapman were the only dealers who went to work finding my car. Literally every other dealer just told me they didn't have what I was looking for and really wouldn't put any effort into helping me. Chapman went above and beyond to find me the exact vehicle I was looking for. They Arranged to have the vehicle brought in to their dealershipand even picked me and my family up from the hotel and brought us to the dealership. I was very happy with the service they provided and would recommend too give them a call if you're in the market.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Pickel P Thank you for sharing your positive review with us. We are pleased to hear you had a satisfactory experience in purchasing your new vehicle with Chapman! We take pride in walking our clients through the buying process and look forward to servicing your vehicle in the future. Wishing you many happy miles! Chapman Chrysler Jeep

Their service rocks!

My service representative was absolutely amazing! He took great care of me and my Jeep. He kept me informed with all the information that I needed. He was engaged with my Jeepโ€™s issue and provided me with options to get it fixed. He did an outstanding job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Rob Thank you for taking the time to provide us with a positive review of your experience. We are pleased to hear that our team made your visit pleasant and we look forward to seeing you again! Wishing you many happy and safe miles Chapman Chrysler Jeep

Awesome Experience!

Amazing attention to detail. Our salesperson Dillon was the best and I would recommend him highly!!! We special ordered our Sahara and it was such a smooth transaction

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Tracy, Thank you for trusting Chapman to assist you with your purchase. We work hard every day to give our clients the best purchasing experience, and we are pleased to see you had an amazing one! Chapman Chrysler Jeep

Chapman Henderson Jeep service

quick and easy, Express Service is a dream! Staff there, no matter who i talked to, were attentive and pleasant, thanks for the great service Chapman!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

JeepFan, We are happy that you had a positive experience visiting our dealership! We look forward to delivering the same experience on your next visit. Chapman Chrysler Jeep

Oil change

Oil change schedule for 07:00 and a wash. Left at 09:10. Very busy. Great job on the oil change had snack and water while waiting

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Edward, Thank you for sharing your positive review of our dealership. Every team member here values feedback like yours and it motivates us to continue developing 5-star service for our valued guests! Chapman Chrysler Jeep