Skip to main content

Planet Mitsubishi

(305 reviews)
Visit Planet Mitsubishi
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed

Reviews

(305 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Star Line Up

Talented in taking care of car needs and customer experience. Will definitely return for service. Happy wallet happy Me ! Fourth Mitsubishi in the family and counting.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Happy Wallet Happy Me, thank you for your kind review; we are happy to pass along your comments to the team here at Planet Mitsubishi! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Love This Place

Malik and Jonathan were such a breath of fresh air. Very transparent, helpful, and understanding. I will definitely be back in the future for any of my car needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Mahal Gissele, we are glad we could help! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Excellent Service

Great Service. Both of my cars was serviced. Joe and Mary was very helpful. Nikki is always on point. Been dealing with Planet Mitsubishi for years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Red, we're happy you found our staff to be so supportive during your experience here at Planet Mitsubishi. We can't wait to see you again, have a great day.

Taylor Perrotta Really went out of her way to ensure I

Taylor Perrotta Really went out of her way to ensure I got what I wanted! She listened to the small details, respected my “budget”, business and time. I never felt like a “quota” she really wanted to get me into something, safe reliable and soccer mom friendly! Above and beyond, would be an understatement! I’m forever grateful!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you!

Car Sale

I seen a car on line and the next morning I went up there I was greeted by Mike Thompson the entire time we were there. Mike and Malik were very attentive, very polite and very respectful. The process was not long at all. They continue to offer water to make us feel comfortable And at the end of the car deal I was told when I could come back the very next day and pick up my car. I was happy with the experience and I want again to say thank you to Mike Thompson and Mr. Malik for their hospitality. Thank you for the jokes, the kind words and the encouraging words. Mike Thompson left us with, I would definitely be a customer for life to continue to get my vehicle service there again thank you !! The facility was extremely clean, including the bathroom Pamela Diggs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Pamela D, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Planet Mitsubishi. Thanks again for the recommendation, and have an amazing day!

Exceptional

My sales rep Mike Thompson, very respectful and hard working. The process was hassle free, no pressure for huge down payment. I would highly recommend you visit if you need a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Sunshine21, thank you for your kind words and this wonderful review! We hope to see you soon!

Exceptional

My sales rep Mike Thompson, very respectful and hard working. The process was hassle free, no pressure for huge down payment. I would highly recommend you visit if you need a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Sunshine21, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Planet Mitsubishi.

Customer

Great service here at Planet Mitsubishi in Charlotte NC

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Theresa Pride, we're happy you found our staff to be so supportive during your experience here at Planet Mitsubishi.

Amazing customer service

I recently had my Outlander GT serviced at Planet Mitsubishi and I must say that the service was exceptional and so were the employees. I walked out smiling and look forward to my next visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Frannynik, thank you for your kind review; we are happy to pass along your comments to the team here at Planet Mitsubishi! We hope to see you soon!

Taylor P and Planet are thEE best!

Was just browsing not sure if I really wanted to buy a new car or not, made a few inquiries just as an fyi, still nothing too serious. Rcvd a flyer in the mail from planet and browsed their website, I thought, why not, again let me inquire about a few vehicles I was interested in. I must say from my first conversation with Taylor P up until I walked out the dealership with the keys in my hand was hands down the best experience EVER!!! I can’t thank her enough. She made the process smooth quick and simple. Also everyone else I came in contact with from Jonathan to the service mgr, everyone was so pleasant and welcoming. Looking to doing business with them in the years to come

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Ton, thank you for taking the time to leave a review for us at Planet Mitsubishi. We're happy we could meet your expectations!