Reviews
Super easy process
Great to work with! Everyone was very easy going and they made this a very great process! I would recommend this dealership to any and all of my friends and family!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Jacob, we're happy to hear you had such a positive experience with our team!
I love going to planet Mitsubishi, KB in the service
I love going to planet Mitsubishi, KB in the service department always very nice, attentive to detail and always make sure that everything that I’m inquiring about gets handled. She has great customer service and that’s a plus for me to keep coming back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The best highly recommend
Wonderful people and great atmosphere.
Wonderful people and great atmosphere. They truly care about customers and the community as a whole.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you!
Bought My Second Car
I recently bought my second car from Planet Mitsubishi. Very good salespeople - straight forward and honest. Management made a fair deal for a great car. It's a difficult time to buy a car these days, with such a restricted supply chain. However, they had exactly what we were looking for and made the purchasing process problem-free. The car was prepared beautifully for delivery. Spotless. Highest recommendation.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Charles Odell, thank you for taking the time to leave a review for us at Planet Mitsubishi. We're happy we could meet your expectations!
They were amazing and extremely helpful !
They were amazing and extremely helpful ! I would recommend them to my friends and family
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you guys for all your help with me getting my first car on my own
Devon Boyd passionately helped my mom find a quality,
Devon Boyd passionately helped my mom find a quality, affordable car within her fixed budget! Most of our experiences with auto salespersons have been negative, but that wasn’t the case with Mr. Devon Boyd. Thank you!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you!
Worse lot
Worse dealership sold me a car that needs a power train system already and haven’t had the car a month very unprofessional they give you the run around when asking for cooperate number or to speak to the owner
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Brittany, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Please reach out to us at (704) 469-5180 when you can so we can address this situation directly. Thank you and have a great day.
Awesome service as always
Joe and Nikki were awesome kept me up to date on everything that was happening
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Leia Huddleston, thank you for your kind review! We are happy to pass along your comments to the team here at Planet Mitsubishi! Thank you, and have a fantastic day!
Poor Business Paractices
I inquired about a vehicle posted on Cars.com. In the end, they wanted over $3000 more for the vehicle than listed online. They charge you thousands of extra dollars if you pay cash. The insanity. Just to note, when buyers finance vehicles, dealerships mark up your interest rate. This is just another dealership scam. They wonder why people view car dealers as shady. This is why,
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Robert, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.
Great service
Always fast and accurate. I will only take my car to planet Mitsubishi to be worked on.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lonnie Stauffer, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!