Reviews
Fantastic Service
Julio Leal and Jesse in financing were fantastic. Professional, courteous and made the entire buying process enjoyable. Will be back for another Explorer or F150 soon!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Staffed well and organized even though they where short
Staffed well and organized even though they where short of vehicles I was looking for their staff where very professional and got me into purchasing another vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Have always had great service.
Have always had great service.from This Ford dealership, they listen to your issues and check car thoroughly
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
22 Bronco Wildtrack
Armando Hurtado is the best! Will definitely buy all our Fords @ Ken Grody!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best customer experience
Jonathan made all the process fast and easy get approved. I really recommend him for a future vehicle purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Purchase of new vehicle
This experience was made easy and fast. No haggle. The vehicle was presented great, I?m satisfied with my purchase
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
JOSH MT SALEPERSON WAS VERY HELPFUL AND KNOWLEDGEABLE.
JOSH MT SALEPERSON WAS VERY HELPFUL AND KNOWLEDGEABLE. I WOULD RECOMMEND HIM TO FRIENDS AND FAMILY.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Service
Went in to fix the passenger side door that wasn't opening on my '09 Ford F-150. Bought the parts previously when I had an oil change and detail which came out very, very nice. Parts came in a week after that. Mrs. Annette called me with the updated information. I brought my truck in that Friday morning and had it back the same day. Price estimate was very precise to what I paid and am happy with the repairs and the cost. Great service from Mrs. Annette, good communication notifying me of the time frame of the repair and cost. A very satisfied customer here and definitely coming back for other services in the future. Great job Ken Grody and thank you again Mrs. Annette for you service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
#1 Service representative Raul Rodriguez.
#1 Service representative Raul Rodriguez. Marlon Montenegro was very knowledgeable and easy going sales man.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ford Truck repairs
The service department was quick to get my truck diagnosed and the parts ordered. The parts arrived quickly and my truck was repaired and returned to me ahead of schedule. They communicated each step along the way so I knew what to expect. We have used this dealer many times with great results each time. Thanks for a great job and customer service, a rare trait these days...
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase