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Ken Grody Ford Orange County

(833 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–9:00pm 7:00am–6:00pm
Sunday 9:00am–8:00pm Closed
New (949) 528-1823 (949) 528-1823
Used (949) 325-7093 (949) 325-7093
Service (949) 528-1990 (949) 528-1990

Reviews

(833 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Grody Ford Orange County from DealerRater.

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Manny Toledo

I am very pleased and impressed by the way I was treated by staff. They were very professional and honest about everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My experience here was great! I bought a commercial...

My experience here was great! I bought a commercial vehicle for our catering company. Nick got me the best deal quickly and delivered the van to us. Rob Quest Sundried Tomato American Bistros & Catering

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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deedeesarwar@yahoo.com

I spoke with Raul on the phone prior to my appointment. He explained everything to me in detail so I knew what to expect. He was very courteous and informational. Upon meeting with Raul the morning of he made me feel comfortable, told me how long it would take, what they were going to do and where to wait for my car. I felt very welcomed and very, very happy when my car was delivered back to me clean and earlier than promised! Thank you Raul and Ford Team!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service Team

My majo repair was completed 10 days faster than initially estimated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Ford f150

Tim was very helpful in resolving issues with my truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service

Service team and customer service Great. Fixed the 2 problems I had. Check engine light came on for both of them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Ken Grody Ford

No pressure sales,in and out pretty quick. Emanuel was great and respectful...very pleasant experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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30,000 service for Ford Escape

Fast service. Comple d with concern for my safety. Less than was quoted at another dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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The best car buying experience I’ve ever had. They have...

The best car buying experience I’ve ever had. They have an awesome selection of vehicles and great deals. The staff makes you feel like family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I had a great experience with my Raptor transaction. Ramy...

I had a great experience with my Raptor transaction. Ramy put the whole deal together. I got the Raptor that I wanted, and the deal I wanted. I drove up from San Diego, and everything went smooth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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