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Cox Toyota

(299 reviews)
Sales hours: 7:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 7:00am–8:00pm 7:00am–7:00pm
Tuesday 7:00am–8:00pm 7:00am–7:00pm
Wednesday 7:00am–8:00pm 7:00am–7:00pm
Thursday 7:00am–8:00pm 7:00am–7:00pm
Friday 7:00am–7:00pm 7:00am–7:00pm
Saturday 7:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
New (336) 308-5057 (336) 308-5057
Used (336) 308-5684 (336) 308-5684
Service (336) 308-5006 (336) 308-5006

Reviews

(299 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cox Toyota from DealerRater.

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Jeff D

Excellent customer service. Appointment was easy to make and customer care was excellent. I would recommend Cox service department for any service need. They care about their customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Customer Service!!

Excellent customer service!! Treated me well like a person and not a number. Even gave me a soda while I was filling out my info. Tim Lang helped me out!! No ?shark? tactics. Overall nice, genuine people. Would highly recommended :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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A FRIENDLY CAR RENTAL EXPERIENCE

Tangela helped my husband and I in our first car rental experience , she was very patient in answering all of our questions and informing us on new upcoming things.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 1.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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OVERALL GREAT CUATUMER SERVICE AT CAR RENTAL

Attentive to our questions , and patient in answering them. Very professional and overall very good customer service. The service was good she showed us around and informed us about new things

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great Service

Great customer service and fast service time. It was a no hassle courteous experience. You enter the service lane and you are immediately acknowledged. Good job guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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good customer service and car rental in CoxToyota

Very professional at her work , very good customer servic and is polite. Our go to car rental place , and they do always have candy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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A place where you can find good custumer service

Tangela is a very friendly but professional worker that made the rental process very easy for us , she was patient in answering all of our questions

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Couldn't ask for better!

Cox Toyota fixed everything I asked in an extremely timely manner and even washed my truck! Amazing service and detail to my families every need!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Tangela is an Angel!

My mom was in an accident and needed a rental while loookong for a replacement. Tangela went above and beyond to get her in a comparable vehicle. She eliminated my moms stress by her Burlington NCwould recommend Cox to everyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Pastor

Service prompt and we felt are vehicle was in good hands. Facility was clean and persons were polite and professional. We'll definitely be back for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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