Reviews
Write a reviewLeith Acura
I visited Leith as a first time buyer looking for a used Acura TSX and was able to test drive one of their new ones. I met their salesman Kerry Leeburn and was beyond impressed with him. He was respectful of the price range in which I wanted to spend and helped me look for a car suitable for me. I eventually decided on a used car out of state but he even offered to look over the Carfax for me to make sure the car checked out (since I'm young, don't know much about cars, and my dad is in another state). :) He treated me like a person and not just a sale. Since then I've brought my Acura in to Leith to be serviced and was given a courtesy vehicle to use while I waited. My car was in tip-top shape when they returned it to me (car-wash and all) and I would recommend Leith to anyone. And I sure hope you get the opportunity to work with Kerry Leeburn because he is awesome!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Another Great Experience
We have now purchased two Acura MDXs from Leith and both purchases were by far the best car buying experiences we have had. The folks at Leith take customer service to a higher level. No pressure just facts and they do all that they can to earn your business.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
overall a good experience at Leith Acura
Overall we had a very good experience at Leith Acura with salesman Mike Mitchell, whom i would recommend. Unfortunately approximately 2.5 weeks after we bought the used vehicle, we realized that the fan blower did not work --- thus, no heat or air conditioning. Shame on us for failing to check that out b/f we bought the vehicle. We took it to a local repair shop (we live too far from the dealer from which we bought it), and approximately $400 later it was fixed and now works. I notified the dealer about our bad luck just to let them know, and our salesman (a nice guy) said he checked with management to see if they would help with the repair costs, but i had gotten such a low price that the dealership was "in the red" on my sale and could not help out. :-) I did not expect them to, of course, but i had to chuckle at the notion that the dealership lost money on my purchase of the vehicle. Again, Mike is a decent guy and i would recommend him, notwithstanding the dealership's disingenous assertion that they had lost money on me.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase