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Leith Acura of Cary

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (383 reviews)
2022 state dealer award
View 15 awards
2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (383 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Leith Acura of Cary from DealerRater.

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Leith Acura

I visited Leith as a first time buyer looking for a used Acura TSX and was able to test drive one of their new ones. I met their salesman Kerry Leeburn and was beyond impressed with him. He was respectful of the price range in which I wanted to spend and helped me look for a car suitable for me. I eventually decided on a used car out of state but he even offered to look over the Carfax for me to make sure the car checked out (since I'm young, don't know much about cars, and my dad is in another state). :) He treated me like a person and not just a sale. Since then I've brought my Acura in to Leith to be serviced and was given a courtesy vehicle to use while I waited. My car was in tip-top shape when they returned it to me (car-wash and all) and I would recommend Leith to anyone. And I sure hope you get the opportunity to work with Kerry Leeburn because he is awesome!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Another Great Experience

We have now purchased two Acura MDXs from Leith and both purchases were by far the best car buying experiences we have had. The folks at Leith take customer service to a higher level. No pressure just facts and they do all that they can to earn your business.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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overall a good experience at Leith Acura

Overall we had a very good experience at Leith Acura with salesman Mike Mitchell, whom i would recommend. Unfortunately approximately 2.5 weeks after we bought the used vehicle, we realized that the fan blower did not work --- thus, no heat or air conditioning. Shame on us for failing to check that out b/f we bought the vehicle. We took it to a local repair shop (we live too far from the dealer from which we bought it), and approximately $400 later it was fixed and now works. I notified the dealer about our bad luck just to let them know, and our salesman (a nice guy) said he checked with management to see if they would help with the repair costs, but i had gotten such a low price that the dealership was "in the red" on my sale and could not help out. :-) I did not expect them to, of course, but i had to chuckle at the notion that the dealership lost money on my purchase of the vehicle. Again, Mike is a decent guy and i would recommend him, notwithstanding the dealership's disingenous assertion that they had lost money on me.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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