Reviews
Upon learning about the mechanical issues affecting my
Upon learning about the mechanical issues affecting my Ford Escape, I recognized the necessity of taking it to Terrebonne Ford. From the outset, my experience was nothing short of exceptional. Madison from the service department demonstrated outstanding customer service, going above and beyond to ensure I felt valued as a customer while keeping me informed throughout the three-week duration of the process. The service department, along with the certified mechanics overseeing the repairs, exhibited a high level of professionalism and expertise. Every aspect requiring attention was thoroughly discussed with me before any service was performed. The entire process was seamless and efficient, instilling in me the utmost confidence that all repairs would be addressed promptly and effectively.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service has always been excellent since I bought my 2017
Service has always been excellent since I bought my 2017 F-150, I have never had it serviced anywhere else and have always been totally satisified with their service department.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Kenneth, thank you for leaving such a great review and high star rating. We hope you continue to choose Terrebonne Ford for all your vehicle needs! Take care!
This is for the Lincoln Dealership.
This is for the Lincoln Dealership. We have been buying cars for over 25 years and this was probably the smoothest car purchase that my wife and I had ever experienced. We felt that they were up front with us about everything that we asked. This is an excellent dealership, no pressure, honest and up front and quick. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This is for the Lincoln Dealership.
This is for the Lincoln Dealership. We have been buying cars for over 25 years and this was probably the smoothest car purchase that my wife and I had ever experienced. We felt that they were up front with us about everything that we asked. This is an excellent dealership, no pressure, honest and up front and quick. Thank you!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Morris Chassion and Tommy Benoit were two awesome people
Morris Chassion and Tommy Benoit were two awesome people that were perfect fit my experience at Terrebonne Ford Used Car. I would recommend the used car lot to all my family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thank you for your wonderful response to the quality of service our Staff provides! Safe travels!
Very good service on time and courtesy was excellent
Very good service on time and courtesy was excellent pleasant and clean waiting area kept me informed
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was great.
It was great. Found a car I liked and they put me in it hassle free. I love my car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The service department has some very rude workers.
The service department has some very rude workers. It's not hard to treat others with respect. I will not be going back!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jamie, we are so disappointed to learn of this situation you have described. Please give us a call at (985) 876-5100 and we will do our best to make this better. We hope to hear from you soon.
Really enjoyed the buying experience at Terrebonne Ford.
Really enjoyed the buying experience at Terrebonne Ford. Beth made it so easy to purchase the vehicle without any pressure.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Electrical issue diagnosed and repaired.
Electrical issue diagnosed and repaired. Brake pads x4 replaced, preventative maintenance (coolant and ATF) done, all very promptly.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Willard, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!