Skip to main content

Hendrick Southpoint Auto Mall

(1,535 reviews)
Visit Hendrick Southpoint Auto Mall
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 5 awards
2025 state dealer award 2021 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award
New (866) 413-8472 (866) 413-8472
Used (866) 570-7817 (866) 570-7817
Service (888) 279-2924 (888) 279-2924

Reviews

(1,535 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Joseph showed us the many features of our new Subaru.

Joseph showed us the many features of our new Subaru. He was professional and personable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Susan, we're happy you found our staff to be so supportive during your experience here at Hendrick Subaru Southpoint. If you have any further questions, please don't hesitate to reach out!

I recently purchased a new Outback from Southpoint

I recently purchased a new Outback from Southpoint Subaru. My team, Shadi Jaber and Joseph Rossman in sales and Chris Kulis in finance, were outstanding. Knowledgeable, professional and SUPER GREAT customer service. It was my second Subaru purchase in less than a year and having used both Shadi and Joseph in my previous purchase, it was an obvious choice to go back to them again. Shadi knows his cars and Joseph is the "everything you need to know about its operation, bells and whistles". I highly recommend this team of professionals and this dealership. Over the last 30+ years I have purchased 8 new cars, all at Hendrick dealerships in the Triangle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Arnold Spell, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Work was performed in a timely and professional manner.

Work was performed in a timely and professional manner. Work was completed within the estimate of time given to me. Car was washed on the outside at no cost. Car looked quite good when I left.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Greg, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out to us if there's anything more we can do!

Great experience!

Great experience! If ever in the market fora Subaru, go see Faris! He is very knowledgeable and a very fine young man!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

William Turner, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!

Never had a better car buying experience.

Never had a better car buying experience. The staff at Hendrick Southpoint Subaru are beyond fantastic! I love these people and I love Subarus. I misplaced my water bottle somewhere in the showroom and just about everyone on the floor stopped everything and searched for it!! Subarus do the work of making their owners happy because they are such great cars. How great is it to have such a friendly, competent and caring staff to enhance the buying experience, eg Julia who is sales and Joseph who is there to explain the intricacies of this brand new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Rene Mcrogers, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Dennis was very helpful and kept us up to date.

Dennis was very helpful and kept us up to date. Our vehicle was done on time. Facilities are clean and comfortable. Checked in quickly and we?re on our way in no time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Vpc, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Everyone was friendly, competent and easy to work with.

Everyone was friendly, competent and easy to work with. They offered me all of the services I desired and were reasonable when I chose to decline some services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Linda, we are so pleased you enjoyed your visit to Hendrick Subaru Southpoint! Please let us know if there is anything else we can do for you; we are more than happy to help!

My car leasing experience was great!

My car leasing experience was great! My sales associate, Vincent McLeod, attended to every detail from start to finish, from the turn-in of my vehicle to the selection of my new Outback. He exhibited patience and knowledge of anything I needed, repeating anything I requested to hear again, in order to make my decision.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Mary T Carpenter, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Subaru Southpoint. If you have any further questions, please don't hesitate to reach out!

Joe Rossman was great.

Joe Rossman was great. He told me all the details of the new Forester I purchased last month. The cars are getting too complicated to the point that I can't no longer just read the manual and understand. I like how your company is trying to teach how to use the very complicated machine. Keep up the good work. Now, I look forward to the service checkup.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Paul Chyu, we are so happy to read such a great review about Hendrick Subaru Southpoint! Feel free to reach out to us if you need anything. Have a wonderful day!

Always the go to place for Subaru service on your car.

Always the go to place for Subaru service on your car. The whole team, from Lisa setting up and confirming my appointment, to the technicians that performed the service, to my service advisor Mario who ensured it got done and Alisha who provided communication all along the way and when the car was ready. The speed of service and the end to end process super easy. All others should learn from how they took care of the customer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Timdeck, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!