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Hendrick Southpoint Auto Mall

(1,535 reviews)
Visit Hendrick Southpoint Auto Mall
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 5 awards
2025 state dealer award 2021 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award
New (866) 413-8472 (866) 413-8472
Used (866) 570-7817 (866) 570-7817
Service (888) 279-2924 (888) 279-2924

Reviews

(1,535 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Julia and Mike were fantastic.

Julia and Mike were fantastic. Julia sold the car to us. The fact that she owned the model that we sought was incredibly valuable. She is also a delightful person. Mike handled the paperwork. He explained everything clearly and once again was terrific.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Joe, thank you for taking the time to leave a review for us at Hendrick Subaru Southpoint. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out!

Dennis was very attentive and explained everything that

Dennis was very attentive and explained everything that was going to be done concerning my car. Dennis walked me to the waiting room. Dennis kept me informed of the progress and how much time I would have to wait. When the car was ready, Dennis promptly came to inform me. The checkout procedure was fast and efficient. The facility was spotless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Maddie, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Subaru Southpoint! Please let us know if there is anything else we can do for you; we are more than happy to help!

I live in a small mountain town and I had my eyes on a

I live in a small mountain town and I had my eyes on a white Forester Touring with saddle brown interior. The picking are so slim where I live that I knew I had to expand my search area. I saw the car I have been looking for on the website for Hendrick Subaru Southpoint and scheduled a test drive for the flooring day. The initial meeting went south pretty quickly when I drove almost 3 hours to my scheduled test drive...unfortunately, the car I wanted was in South Carolina, not in Durham. I left the showroom to call a different dealership when my salesperson, Chris Lowery, came to my car to offer a free gas fill-up to compensate me for the inconvenience. I went back inside and Chris arranged to have the car sent to Durham and it arrived a few days later. I was really happy to work with someone who knows how to save a sale. I am happy to report I love my Forester, and I will sing Chris's praises to anyone. My buying experience was like a phoenix rising from the ashes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your positive comments about your experience with Chris @ Hendrick Subaru Southpoint! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Sincerely, Anna Latta, General Manager, Hendrick Subaru Southpoint.

Tushar did a great job.

Tushar did a great job. I had an overall great experience at Hendrick Subaru Southpoint.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Leo, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Tushar is awesome!

Tushar is awesome! He got me everything I needed! He’s super helpful and kind. If you’re looking for the perfect person to help you find the car of your dreams, Tushar is the man!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Parisa Brown, thank you so much for your positive comments about Hendrick Subaru Southpoint! Please don't hesitate to reach out to us if there's anything more we can do!

Extremely helpful, and professional.

Extremely helpful, and professional. Made my purchase the best I could have wished for. Excellent knowledge.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dennis, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Very easy and satisfying Both Brittany and Joseph both

Very easy and satisfying Both Brittany and Joseph both very knowledgeable and very good salespeople

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Marc Kaufman, we're happy you found our staff to be so supportive during your experience here at Hendrick Subaru Southpoint. If you have any further questions, please give us a call. We're always happy to help!

Mr. Higgs is wonderful and everyone at Hendrick has been

Mr. Higgs is wonderful and everyone at Hendrick has been super. It is by far the best dealership I have dealt with in my 80 years and I have recommended it to several of my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

David Prather, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Subaru Southpoint! We are always more than happy to assist you if anything else comes up. Take care!

I had a very positive time overall with everyone at

I had a very positive time overall with everyone at Hendrix Subaru in leasing my new outback. From Vincent in sales to Chris in the signature office to Joseph Rossman who showed me all the ropes pertaining to my vehicle. That’s the first time I’ve had someone like Joseph show me everything And it was extremely helpful. He has also offered for me to come back and do it again if needed. So thank you to everyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Rene, we are so pleased you enjoyed your visit to Hendrick Subaru Southpoint! Please don't hesitate to reach out to us if there's anything more we can do!

Joseph Rossman did a brilliant job with the Encore

Joseph Rossman did a brilliant job with the Encore Delivery Session. It was interesting, informative and helpful in many ways and he has a delightful personality. He earned a 10+ rating!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

LizW, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!