Reviews
Used Car Purchase
Experience was great. Would recommend this place to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
Very helpful throughout entire experience.
Very helpful throughout entire experience. Honest and up front about service and pricing. Good experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!
Here at BMW Las Vegas they are efficient.
Here at BMW Las Vegas they are efficient. All they ask is for you to be on time to your appointment. They are organized. Everyone at this establishment are very kind. I will definitely only bring my car to this location only when my vehicle needs to be fixed. Thank you BMW of Las Vegas for your gracious service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Joe Monaco, in the service department is the BEST! He's...
Joe Monaco, in the service department is the BEST! He's been my service manager for the past few years. He always makes me feel welcomed and resolves my issues in a timely and professional manner. He's courteous and goes above and beyond to get the job done. Joe is a great asset to BMW!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Had been looking to trade in my car for the past 4...
Had been looking to trade in my car for the past 4 months. Last week finally found my new car. The process was so easy . I test drove the car. They gave me a price that was very reasonable and I was out within 2 hours from test drive to paperwork signed. Definitely recommend the dealer and my sales man Zachary.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of Las Vegas and we hope to be of service again in the future.
It’s been very hard getting any follow up from them on...
It’s been very hard getting any follow up from them on what they promised.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (702) 570-0279. We'd appreciate the chance to make your experience a positive one.
Owner
This is my second time very good experience with BMW.All the time Professionals!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.
Courteous and efficient!! Easy to make an appointment...
Courteous and efficient!! Easy to make an appointment and very accommodating. Service done on time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
Juliana kept working with me until I landed the car that...
Juliana kept working with me until I landed the car that I wanted. She is diligent, passionate about her customers, and will go the extra mile to make sure you get what you're looking to buy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Las Vegas. Thank you so much for your feedback! We hope you have a great day!
Kindness and smile gos a long way
Rude employees at it worst. Not saying all employees. A few can speak volumes on the whole team.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Charles, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (702) 570-0279 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.