Reviews
Sir Wlater Cheverolet
My sales rep Dana Weaver and other staff members worked diligently to make my purchased experience a pleasant one, hard working team.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jacqueline, thank you for writing such an awesome review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Dana was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best regards, Matt Birckhead General Manager mbirckhead@sirwalter.com 919-235-3602
Great service, nice people
I brought my 2008 HHR in because the digital display was showing problems with the tire monitor. I was also pretty sure I needed new brakes. Everyone at the dealership was courteous and they did the work that day. They had their shuttle driver give me a ride in a Chevy Volt, and he was pleasant and easy to talk to on the ride downtown. I picked up my car and everything seems fine with it now, a few days later. Overall, I was happy with the experience, even though it was pretty pricey for me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Nicolle, thank you for sharing this great feedback with us. We feel that our service department is what makes Sir Walter Chevrolet special. We are thrilled to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. If there is anything more that we can do, please come back and see us again. Take care! Best regards, Matt Birckhead General Manager mbirckhead@sirwalter.com 919-235-3602
owner
Good work. Thank you so much. very friendly and caring. Done in a timely manner. Really like the truck and service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
David, thank you for stopping by to leave this incredible review. Our staff prides itself on providing time-efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that our staff assisted you in such a detailed and customized manner. Please feel free to call or stop by if there is anything else we can do to help you. Best regards, Matt Birckhead General Manager mbirckhead@sirwalter.com 919-235-3602
Great Experience
Found the car online & liked the price. Was very pleased to arrive after a 2 hour drive to find the car & price were free of additional gimmicks & stipulations. Salesman (Dana) was great! He was very attentive to our interest. This helped us make the decision to purchase rather than continue shopping.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Joseph, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Sir Walter Chevrolet. Please feel free to contact us if you have any questions on your new purchase. Best regards, Matt Birckhead, General Manager
Great service
Everything went well. I will return as needed.everyone was helpful and knowledable.I will buy my next vehicle there. Questions were answered.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Robert, thank you for taking the time to write about your experience with us. At Sir Walter Chevrolet, we work very hard to provide each of our guests with a personalized and hassle-free experience. I am happy that our team was able to address your automotive concerns. Do not hesitate to contact us if there is anything else we can do for you. Matt Birckhead General Manager mbirckhead@sirwalter.com 919-235-3602
Best dealership!!
I went to this dealership not really expecting to be able to do a trade in. Not only did I get my trade in and left dealership with a new 2015 Malibu, I received the upmost amazing customer service! I'm a single mother of a two yr old. Each and every person that passed us in the time we were there spoke, asked if we needed anything and gave my little man high fives. Not only made me feel 100% comfortable but also my son. Even as my little one started to get irritable and running in offices, members of the sales team offered snacks to keep him busy, laughed and played with him. Not only is buying a car stressful, but having your two old running around usually multiples that. Not at this place. Everyone was super friendly. Huge thank u to the names I do know, Dana, Shawn, Jeremy, Tony, DJ. Many more were super friendly. Hands down, best customer service around!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great customer service
Very pleasant experience, got a great price on a 2015 Silverado, happy with purchase and will recommend to friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Aaron, thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know you had a pleasant experience with our team. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us again. Matt Birckhead General Manager mbirckhead@sirwalter.com 919-235-3602
Amazing
I was looking for my dream truck which is also my first big purchase. From the moment I showed interest in one they had, they worked relentlessly to make it happen. Jason Cassel and Don phillips went above and beyond for me. Not only did I get the truck, but I also got my payments under what I was looking to spend. I highly recommend sir walter if you're looking for a great vehicle, great experience, and great customer service. I'll be using them in the future for my next ride.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great place to buy your new Chevy
This was my 2nd purchase from Sir Walter Chevrolet and it was great and will be back again when I get another new Chevy. Everyone from the receptionist to the sales person (Andre) and the Finance Manger Don were excellent. Shawn Thomas also helped out on the deal and was great as well. Every one treated me with respect and was very polite.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Eric, we love hearing about customers that have a great experience at Sir Walter Chevrolet, and we are glad you are one of them. We know that buying a car is an important decision, and we are proud that you chose our dealership again. Please feel free to contact us if you have any questions on your new vehicle. Matt Birckhead General Manager mbirckhead@sirwalter.com 919-235-3602
efficient and courteous service
needed routine oil change tire rotation.very efficient and courteous. waiting area very comfortable.only waited 30 minutes even though they were quite busy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Mary, for using our service department and for leaving us an amazing review. We are glad to know that our team took good care of you, and that you enjoyed your stay at our dealership. Thank you for entrusting Sir Walter Chevrolet with your vehicle service needs. Let us know if there is anything else we can do to assist you. Matt Birckhead General Manager mbirckhead@sirwalter.com 919-235-3602