Sir Walter Chevrolet

needed routine oil change tire rotation.very efficient and courteous. waiting area very comfortable.only waited 30 minutes even though they were quite busy.

As usual my service and inspection were performed as requested. My service advisor Christian is a great asset to Sir Walter as he keeps his customers informed all the time.

Wayne is an excellent representative for Sir Walter Chevrolet. Test drove vehicle, did some negotiating and purchased the vehicle. I had researched the vehicle and I knew what I wanted prior to my visit. Very pleased with deal and purchase, all parties are winners in this deal. Traded in my 2008 Silverado for the 2015 Silverado. I never had any problems from my 2008 Silverado 1500.

Dj was a good salesman he did a great job on communicating with me threw the process i love the dealership nice people there thanks ...

How ironic that I was once a subprime and regular F&I manager for years with a heavy focus on Bankruptcy. I went through a 3 year job/back to school money drought, and there I was, just like my former customers. The Sir Walter team treated me with the utmost dignity, respect, compassion, and professionalism. They went out of their way to assist me in obtaining a 2% loan allowing the purchase of my dream car. I love the car and I thank everybody involved. David Whaley

I was verbally told the loan would be for 72 months but on the actual paper says 75 months. The finance department should explain in details what the actual loan amount is, the total car price. Everything else fulfilled my needs.

The whole staff was very friendly and very knowledgeable. We came in knowing what we wanted and everything went very smooth.

They had a car ready fore to use while mine was there and they called as soon as everything was done. Amazing communitaton.

Even first contact with sales staff was not good, actually I'm surprised I didn't leave after some sales staff passed me by after I told them I wanted to buy a vehicle. "we're off they'll help you inside". My salesman the one that actually wanted to help me make a purchase was great, attentive, personable, knowledgeable, and professional to a level I was comfortable with. In other words I feel he was genuine and never did I feel he was putting on to just make the sale. However, compliments don't bear as much weight without mention of some bad. So here it is. In the purchasing process I and my Father are certain 100% certain we were told the vehicle would come with all weather mats front and back. Well, it didn't and the mats weren't on the sticker. But, I am still 100% certain I was told it came with all weather mats. Secondly, there were some blemishes in the paint. I was told the paint guy would be out there Wednesday and he'd have a look at it. i was also told I'd get a phone call letting me know the results. I never got that call - no follow up. I've had my truck for a few weeks now. Still no follow up other than this survey. There hasn't been any further contact hows the truck running, how are you liking it, etc etc etc... I realize I didn't have banks beating down your doors to finance me, and that I had other circumstances that made the delivery process extraordinary, but a simple call "Hey, hows your Colorado running...." could mean the difference between me going back to Sir Walter or going somewhere else.

I ran over something and had a leak in my tire. My awesome Traverse actually told me I was losing air thankfully, because I was on a headed out for a road trip and could have been stranded. I was treated so well as I waited for service. I was well informed of the issue, the waiting time, and the cost. As I waited I was treated so politely by everyone I can in contact with at Sir Walter Chevrolet. I was even given a snack and a soda! I call that great customer service! I was on my road trip in what seemed like no time at all, and have had no problems since! I am so glad I chose a dealership that truly cares about their customers! I will ALWAYS buy from Sir Walter Chevrolet in the future!