Reviews
Always a great experience!
Personal and professional service! Gary is great to work with, listens to my concerns and explains things clearly. A special thanks to Bob--he has taken me back and forth to the office after dropping off my car for service...always a pleasant experience. Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Best car-buying experience
Good deal, hassle-free pricing and the best car-buying experience you can get. Will definitely visit for my next car. Excellent.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Truck top installation, vehicle serviced
Great experience. Timely responses, friendly service, pick-up time was given, truck was washed / clean. I said it all as aformentioned. No need for additional words.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service!!!!!
My sales person, Phil; I knew what I wanted and he didn't try and sell me something else! Answered all my questions with patience...yes, I had many...it's been 16 years since I bought a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
great service
Wait time was very reasonable. Staff is very pleasant. Waiting room is very comfortable, and the coffee-cocoa is delicious. Always enjoy our experience with Theodore Robbins.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
nice place to buy a car
Friendly, personable salesman; no pressure to buy; clean office area and follow-up by the staff and management. Contemporary environment; clean,ordered working garage; a nice place to visit.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent service
My service required the replacement of the entire engine. The required time came in 2 days below the estimate saving me about $70.00 in car rental.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
the people were helpful and the service was great!!! The waiting time was really not that long and they had coffee and a television to past the time away!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Knowledgeable
pleased with service, Gary kept us informed at all times of the progress made. Will recommend this dealership to all our friends
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
1st Time Customer
Good, professional service. It was my first time there and I might return but I do not live in Costa Mesa.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase