Theodore Robins Ford Hours
Our experienced staff has helped many people get into the car of their dreams for 90 years and running. Browse our new F
ord inventory or our used car inventory to find the car you've always wanted. If you need a car loan check out our finance page to start the process. If you need parts or service, don't forget about our talented Ford repair technicians and Ford parts professionals. Theodore Robins Ford strives to provide the best sales, service, and experience possible to make your car buying process stress free. Don't take our word for it, come down to 2060 Harbor Blvd, Costa Mesa, California and see the Theodore Robins Ford difference.
"Completely satisfying customers since 1921"
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We had a bad experience with another Dealership on Beach Blvd. So working with the sales team at Theodore Robins Ford was a breath of fresh air. The... price on the Pre-owned 2015 Ford Flex we found online was honored. They paid us $800.00 for our trade-in which was $300.00 more than we were hoping for. We had our own financing through Bank of America at a great rate and they didn't give us one ounce of grief or try to steer us to use their financing. We did buy their bumper to bumper warranty because they gave us a great rate as well as the security system. Normally I would never buy these aftermarket upgrades. Our salesman, Phil actually drove to our home in Anaheim to make sure the security system was all set-up correctly. Like others have said you make the Ford Company proud and we are very happy customers! Oh I almost forgot that our bank needed the contract changed to just my name and I was able to come in the next day and they got that knocked out in 30 minutes!
Robert, we are so happy to read such a great review about Theodore Robins Ford! We're glad we were able to go the extra mile to help you out, and we'l...l be sure to pass your comments on to Phil. Thank you so much for being one of our valued guests, and we look forward to your next visit!
Dan misinformed me of the price of the LOC JACK coverage. He said it would not increase the monthly loan payment amount. When I received my paperwork I... saw that I was charged almost $2,000 for it. I decided to pay for the vehicle in cash. I left numerous voice messages with no return calls. All I want is my LOC JACK money back.
Thank you for your response, please call me personally I would appreciate haring what happened first hand. Chris Lancaster 714.813.7346 cell
I would like to say thank you Eddie Castrejón. He really gave us the comfort of helping us buying a car, explaining in details and patiently giving me... the right information that we needed to purchase the right vehicle for my family. Thank you again for such a great service and appreciate all the help he gave us and all the help the dealership gave us in Costa Mesa. Thank you.
Karina, thank you for your kind words and congratulations on your new vehicle! We're so glad that Eddie provided you with a great experience! If you e...ver have additional questions or needs, please let us know! Take care!
After being ripped off by their service department over a measly $200 warranty dispute, I decided to give the finance department a second chance and use... them for the purchase of my leased vehicle. "Fool me once, shame on you, fool me twice shame om me". Bad idea...after inquiring about the payoff and the purchase of an extended warranty, some clown named RAFI called me back on Monday Dec. 17, 2018 with big promises of how he was going to "take care" of me and my transaction. He even acknowledged the previous horrible experience and vowed to do better. Total B.S. Now 10 days later and mere days before the expiration of my lease, RAFI remains MIA...no return phone call, no pay-off quote, no quote on the extended warranty. I've decided to take my business elsewhere. Thank you Theodore Robbins for the lesson #2. Whether dealing with service or buying a car...Your customer service sucks!
Jrob92663, thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service fro...m us and would like the opportunity to try and make this right with you, if we still can. Take care Dave Robins General Manager and Owner 949.642.0010 x202 email@example.com
Very easy to buy the car. Im very happy with everything. Raffi was amazing. I recommend this dealer to anyone.
Congratulations on your new car, and thank you so much for your recommendation! Please let us know if there is ever anything else we can do for you! S...afe travels!
Very informative. Extremely friendly customer service and knowledgeable. Was able to answer all our questions in a timely manner. Reviewed all car details... with us
Rebecca, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can ...do for you! Safe travels!
Chris was very attentive, patient and listened to what I wanted. Wasn’t pushy, so I felt comfortable with the experience.
We really appreciate your feedback! Chris will be glad to hear about your kind words and five stars. Safe travels!
Everyone there was courteous, welcoming. Sales experience was comfortable, no hard sales. Finance was easy, just took a long time to actually get in... to see the finance person but other than that the whole experience was pleasant.
We appreciate you taking the time to leave us some feedback, Alberto. At Theodore Robins Inc., we value our customers and we look forward to seeing yo...u on your next visit. Take care!
Very easy we knew what car and what options they found it and had in dealership next day. Good financing, fastest car purchase ever.
Pamela, your positive review means a lot to us and we?re happy we could help you! If you have any additional questions about your new vehicle, we will... be more than happy to assist you! Safe travels!
1. Prompt service & response 2. Willingness to help & serve 3. Great vibe in the dealership 4. Awesome customer service
Denise, it is great to read such wonderful comments about your recent experience with us! We hope to be of service to you again! Take care!