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Cable Dahmer of Kansas City

(1,476 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (855) 617-6668 (855) 617-6668
Used (855) 798-3166 (855) 798-3166
Service (855) 522-5438 (855) 522-5438

Reviews

(1,476 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cable Dahmer of Kansas City from DealerRater.

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I would give 0 stars if I could.

I would give 0 stars if I could. We let salesperson know we were driving 4 hours to view a car, she sent pre-purchase papers and yet sold car the night before (just a few hours after speaking with me). No phone call to alert us so we wouldn't waste time and money driving to see a car that no longer existed - was it ever on their lot? Lots of shady actions by their sales staff - don't go there, do NOT trust them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for bringing your experience to our attention, Cindy. We are concerned to hear that your visit did not meet your expectations or our standards. We would appreciate the opportunity to discuss this with you directly. Please contact us at wecarecdkc@CableDahmer.com at your convenience.

They do NOT keep their word.

They do NOT keep their word. All lies. So glad we didn't purchase a vehicle from them. It was worth a 4 hour drive to be lied to, at least we didn't get saddled with a lemon.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for bringing your experience to our attention, Cindy. We are concerned to hear that your visit did not meet your expectations or our standards. We would appreciate the opportunity to discuss this with you directly. Please contact us at wecarecdkc@CableDahmer.com at your convenience.

From the greeter to the service representative the

From the greeter to the service representative the service was exceptional! I recommend this Dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you for the wonderful 5-star review! It was a pleasure assisting you with your vehicle's service needs, and we're happy to know you were satisfied with the process. We look forward to serving you again!

I sold my car through Troy Burke.

I sold my car through Troy Burke. The whole process was very easy. I would recommend doing business with Troy!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

5 stars! Thank you! We work hard to provide the best possible experience for our customers, and we're delighted to know we achieved that with you. We appreciate you taking the time to share!

Great sales men an he did great at helping me pick the

Great sales men an he did great at helping me pick the vehicle I really wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Hi, Seeing your 5-star review truly brightens our day! Thank you for trusting the Cable Dahmer sales team with your vehicle purchase and for sharing your positive feedback. We appreciate your support!

Paulo Pita is amazing, best car buying experience ever!

Paulo Pita is amazing, best car buying experience ever! Highly recommend him, he found me the perfect car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for the wonderful 5-star review! It was a pleasure assisting you with your vehicle purchase, and we're happy to know you were satisfied with the sales process. We look forward to serving you again!

Salesman lied to me two times.

Salesman lied to me two times. The car was delivered dirty. Finance guy was great but I paid cash ! New car sales manager is great. General manager has a nice helpful side and a combative side . I?m a GM retiree so the price is set by GM THIS DEALERSHIP DOSENT CARS !!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi William, Thank you for sharing your feedback. We take your experience seriously and would like to learn more. Please reach out to us directly at wecarecdkc@cabledahmer.com so we can better understand how we can assist you.

Overall great experience.

Overall great experience. It did help that I came in already knowing exactly what I wanted and had everything ready so we could focus on the important parts.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi Sarah! Thank you for the 5-star rating! We appreciate your support and are glad you had a great experience. If there’s anything else we can do for you, feel free to reach out. We look forward to serving you again!

I call 2 weeks before to make sure they take are my truck

I call 2 weeks before to make sure they take are my truck and i drop it off Monday morning and he call me Wednesday afternoon to say almost done by and of the day, so I say ok Thursday no buddy call I was ok so I call Friday afternoon 11 am and no buddy answer me I try and try and and finally I talk to someone and they lived a message to him so he call me afternoon to tell me they can’t look a the truck, when I come he was not there he take the day off. so they don’t change oil and never check engine light. Truck seat there from Monday to Friday at5 pm. I never go back and also to buy a Car at cable Damaher.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Dealer response

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you are willing, please contact us at wecarecdkc@cabledahmer.com so we can gather some additional information and we’ll be happy to help.

Quick with getting you in & the staff is very courteous

Quick with getting you in & the staff is very courteous and nice. I always enjoy taking my care there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hello! Thank you for your 5 star review. We are so glad you had a great experience with us!