Reviews
Great service
My oil change was completed well within the time promised! Appreciated the thorough job done quickly. Waiting area was adequate for waiting with 3 kids.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michael, your feedback is greatly appreciated. I am pleased to hear that our service team completed your service in a timely manner. We strive to provide our customers with timely, yet efficient service. Please feel free to contact us if you have any questions. Amanda Ledezma, (800)-967-0143.
Attention to needs as they ask the right questions
as always, the service and attention to our needs (4 vehicles) has been and continues to be excellent. Why we have so many GM vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks, Kevin for the feedback. I am happy to hear our team was able to serve you and demonstrate how we do business here. We look forward seeing you again! Amanda Ledezma, (800)-967-0143.
The most awesome Monday ever!
It was my first stop on what I thought would be the beginning on my journey to find a car. Luckily it turned out to be the only stop needed. Istopped in on a very hot Monday afternoon and as I was looking on the lot I was approached by Nick. He explained that he was not a salesperson,but brought me into the air-conditioned showroom and offered me a cold bottle of water. With-in minutes MD was working on getting me a vehicle . He was very knowlagable about the products offered and recommended the Cruze. Several hours later I drove home in my Cherry red 2015 Cruze. I have e never had such a stress-free experience buying a car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much for this awesome review. Our team takes pride in their friendly and efficient customer service. Nick and MD will be ecstatic to hear that you left Cable Dahmer of Kansas City satisfied. Enjoy your new Cruze, and we encourage you to stop by or give us a call with any questions that may arise. Amanda Ledezma, (800)-967-0143.
Service
I was not happy at first because of the cost of the repair since I just had the vehicle in there for an issue in the same vicinity as this repair. The service manager did however work with me to lower the cost because of this. I paid for the parts and they paid for the labor. It was still over $2000, but a little more affordable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Patricia, thank you for taking the time to leave your review. While we're sorry your first visit was not pleasant, we're glad our team was able to make it a positive experience. Drive safe, and we look forward to seeing you soon! Amanda Ledezma, (800)-967-0143.
Great Service
Service Department always helpful. In and out quickly. Crew friendly and on top of things. Setting appointment was easy online
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing, Thomas! It is great to know that our service team was able to provide you with the quick and friendly service. I'll share this with them and don't hesitate to reach out if you have any further questions or needs. Stay safe! Amanda Ledezma, (800)-967-0143.
Great servie
John Posey always takes great care of my vehicle, pointing out what service needs to be done! Great customer service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kyle, thank you for the kind words on behalf of John! It means a lot to us, and please let us know if you need anything else! Amanda Ledezma, (800)-967-0143.
Great service, up to date facility
I had a 9:00am appointment, I arrived on time, I was checked in and I was ready to leave at 9:45am. AC works good, just wish labor wasn't so high. Everyone tells me I could get work cheaper elsewhere, but I have done business with my dealer for years and I trust them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Marjorie, thank you for taking the time to submit this amazing feedback. We are committed to providing excellent customer service in all areas of our dealership and I am happy to hear that you were pleased. We appreciate you continually trusting us with your auto needs. Please let us know if there's anything else we can do for you. Amanda Ledezma, (800)-967-0143.
Great service and friendly people.
Very well pleased with the services. I will return when my next service is due. I enjoyed my time and would recommend to all.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kenneth, thank you for your review and recommendation. Our team takes customer service very seriously and I'm thrilled to know that you are satisfied with your services. If there is anything more we can do for you please feel free to come back and see us any time! Amanda Ledezma, (800)-967-0143.
Great service
Always greeted as if known to everyone there. Description of needed services were easily understood. Stellar service crew. Would not take my vehicle anywhere else.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Richard, thank you so much for taking the time to leave your review! We aim to satisfy every guest that comes in the door, and the fact that we did that is really great to hear. Come back to visit us very soon! Come back to visit us very soon!
Great Service
Everyone is helpful and friendly and I trust them completely with my automotive needs. I will continue to use them for all my vehicles.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Robin, thank you for putting your trust in Cable Dahmer of Kansas City. It is great to know that our team was so helpful and friendly during your visit with us. We appreciate the kind and sincere comments and if there is anything else that we can do for you, please feel free to contact us or stop in any time. Amanda Ledezma, (800)-967-0143.