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Sport Durst Chrysler Dodge Jeep Ram

(1,036 reviews)
2015 consumer dealer award
View 1 awards
2015 consumer dealer award

Reviews

(1,036 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sport Durst Chrysler Dodge Jeep Ram from DealerRater.

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GREAT SERVICE

I WAS VERY PLEASED WITH MY SERVICE AND EVERYONE WAS VERY PLEASANT AND HELPFUL. I WOULD HIGHLY RECOMMEND THIS COMPANY TO MY FAMILY AND FRIENDS

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for your outstanding review, Teresa! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, James Plessinger - james@sportdurst.com (919) 533-4810

Excellent service

Greeted, they know my name, comfortable seating, snack offered, coffee available. Service (oil change) was done in a timely manner, tech noticed I needed a power steering flush and that was done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Wayne, we appreciate your kind words about the entire service department. Thank you for continually choosing Sport Durst Automotive for your vehicle needs. Sincerely, James Plessinger - james@sportdurst.com (919) 533-4810

Sport Durst Hyundai

Everyone we dealt with was professional and efficient. Our questions were answered promptly and courteously. We felt valued as customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

John, we appreciate your kind words about the entire service team. It's always great to hear from our customers and we're glad you were pleased with your visit. Thank you for choosing Sport Durst Automotive Group for your vehicle needs. All the best, James Plessinger - james@sportdurst.com (919) 533-4810

Great service

prompt and pleasant intake folks at the service center including the man who takes your car when you pull in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Theresa, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Sport Durst Automotive Group for your vehicle needs. Warm regards, James Plessinger - james@sportdurst.com (919) 533-4810

2016 Jeep Grand Cherokee from Sport Durst

I had a great pre-sales experience and intro to the vehicle by Nick. Donald also was extremely helpful in finishing my deal and getting out the door.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks so much for the wonderful compliments, Brandon! Nick and Donald are truly exceptional employees and we appreciate them for giving you a great experience! We hope you enjoy your new car and we look forward to seeing you again whether for routine service or another purchase. Thanks again!! Warm regards, James Plessinger - james@sportdurst.com (919) 533-4810

Recall service

Quick and easy service call.Spoke to adviser for one minute and car was done in 90 minutes for 2 recalls.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the feedback, Larry! One of our top priorities is exceptional service and we are proud that this was offered to you during your recent visit. If you haven't yet, check us out on Facebook for access to our special offers! Warm regards, James Plessinger - james@sportdurst.com (919) 533-4810

Great Service!

The customer rep was very nice and he found exactly what I wanted. He worked very quickly and helped me purchase my very first car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

That's awesome, Brittany! Congratulation on your purchase! We're very happy to hear that Sport Durst Automotive Group team were able to help you find exactly what you were looking for! Thank you for the great 5 star review! Best regards, James Plessinger - james@sportdurst.com (919) 533-4810

Exceptional Experience

Everyone is very friendly. I appreciate that they advise what is needed but let the customer make the ultimate decision without being pushy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Services, very clean facility

I had a very good experience with my service person. She was very knowledge of the service that I needed an could answer all my questions related to my services that I needed. That person was Angela Everett. I have never seen a female that was so knowledgeable in the service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Ms. Telisha Hall

Ron Gurerro was very punctual and helpful to my needs he saw us outside looking at the vehicles and jumped right in to assist I really had a great experience and I'm loving my 2015 Dodge Journey

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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