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Sport Durst Chrysler Dodge Jeep Ram

(1,038 reviews)
2015 consumer dealer award
View 1 awards
2015 consumer dealer award

Reviews

(1,038 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sport Durst Chrysler Dodge Jeep Ram from DealerRater.

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Great service, great rep

The service guy I dealt with was great, the new airbag took some time to get to the service department but that was not a problem for me. Billy or Benny was good at keeping me informed. It was a pleasant experience for me, not always the case when dealing with a car service department. Thanks to Sports durst.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Patrick, thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your car service experience with Billy and Benny were so positive. We look forward to seeing you again. Best regards, James Plessinger - james@sportdurst.com (919) 533-4810

Great Customer Service

From the time I walked in I received amazing customer service. My salesman Gary took the time to answer all of my questions. I felt comfortable and was not rushed into anything. He went above and beyond to show me exactly what I wanted. I would highly recommend the dealership and the fantastic customer service. I look forward to doing more business with them in the future. He took the time to take me to the Sport Durst Mazda Dealership to make sure I got the car I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Hi Mary and thanks for the great feedback! We're very happy that Gary was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Warm regards, Sport Durst Millennium Chrysler Jeep Dodge Ram Team

Great service with a smile!

Very Professional in service as well as customer inner action . I would strongly recommend this car dealership to my friends and family members.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Kevin, your kind words and fantastic star-rating are greatly appreciated! Thank you for spreading the word about your excellent experience at Sport Durst Automotive Group; we look forward to working with you, your family, and your friends in the future. Best regards, James Plessinger - james@sportdurst.com (919) 533-4810

Service

Always takes excellent care of us and our cars. Fast efficient service, no up selling. Aubrey is always a pleasure to work with. Will continue to bring my vehicle here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you so much for your review! We really appreciate your business and are so happy that Aubrey could provide great service to you and your vehicle. We look forward to serving you again! Warm regards, Sport Durst Millennium Chrysler Jeep Dodge Ram Team

Great service

Friendly staff, I like having my maintenance done at the dealership. I love the option to take the shuttle or work from the waiting room while I wait.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the feedback, Lisa! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. If you haven't yet, check us out on Facebook for access to our special offers! Best regards, James Plessinger - james@sportdurst.com (919) 533-4810

Friendly Environment

Friendly salesmen and work hard to meet your needs and/or where you need to be with your monthly payments. Service department advisors and great as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Antonio, we would like to thank you for your kind words. We feel our service department is what makes Sport Durst Automotive Group special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Respectfully, James Plessinger - james@sportdurst.com (919) 533-4810

Great staff, service, waiting room

What's not to like! Good service short wait time. Good coupon. Nice waiting room. Nice people to deal with. Would go there again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Sophie, we would like to thank you for your kind words. We feel our service department is what makes Sport Durst Automotive Group special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Best regards, James Plessinger - james@sportdurst.com (919) 533-4810

Not completely happy

It was okay but that was telling me I had a lot of carbon buildup in my cobra in my throttle body and it's got 16 thousand miles on it and I don't believe that

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Paul, thank you for taking the time to write a review. We truly appreciate your open and honest feedback about your experience. Your comments will be reviewed with our team and please don't hesitate to call us if you'd like to discuss them in greater detail. Regards, James Plessinger - james@sportdurst.com (919) 533-4810

Purchase experience

From sales to finance, everyone was professional. Rolf Huggins, David, Percy and Brian made for a great buying experience. Thank you everyone! I love my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Linda, thank you for taking the time to write this fantastic review! Congratulations on your new car! Our team works very hard to ensure each of our customers is 100% satisfied with the sales and service experience. It was a pleasure to do business with you and we hope to see you again in the future! Respectfully, James Plessinger - james@sportdurst.com (919) 533-4810

Happy customer!

Xavier, the man who sold me my car worked hard to find me a car that I liked and could afford! I appreciated the help with finding insurance and howcapable they were with answering questions. Plus everyone was very friendly and upbeat!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Lateria, we're happy to hear of your great experience and your positive review means a lot to us. We appreciate your feedback and are happy to hear that Xavier was able to meet your needs. At Sport Durst Automotive Group, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Best, James Plessinger - james@sportdurst.com (919) 533-4810