Reviews
Most enjoyable, effortless car purchase ever
I've been purchasing our personal vehicles on line from all across the country for over a decade. My experience with TexasCarsDirect is the way you hope and dream purchasing a car should be. I dealt with Dewayne. I called within hours of the picture-less listing of the car they had just taken in. Dewayne sent a couple photos from his phone and I secured the car. I flew to Dallas today and they picked me up at the airport. Within minutes the car was brought around for me to test drive. It was close to pristine. Dewayne asked me how I liked it. I mentioned two details that weren't right. He immediately had one of his staff take the car back around and said it would be corrected by the time we finalized the paperwork. It was. You can literally get in and out on the road in 60-90 minutes. These folks are honest and genuinely care about satisfying their customers. I will always check with them first in the future. I can not recommend Dewayne and TexaxCarsDirect more. If you're looking for a great deal and effortless transaction on a luxury pre owned car, this is the best out there. Thanks guys!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
MB GLK
From: El Paso TX. I Will Drive 700 miles any time. THANKS!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We got what we expected and more!!
This was our first time purchasing from TCD and Seth and Adam provided us fast a courteous service. The paperwork process was fast and easy. We love our GL450 and saved thousands. We purchased the extended warranty and still spent less than what the car is valued. We will make sure everyone knows about our experience! If you want a great price, come here. By the way, the MB dealership will tell you not to buy from TCD. Trust us, they are who they say they are!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I have purchased several cars from Texas cars direct. I...
I have purchased several cars from Texas cars direct. I most recently purchased a Mercedes for my wife. The buying experience is always the same at Texas cars direct. By that I mean that the price is as advertised, the cars are clean, as described and the staff is always friendly. The salespeople are not pushy and the financing is an easy proces with competitive rates. They have a customer for life.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bought our 2011 Jaguar and love Texas Cars Direct
My name is Allison and I just purchased a 2011 Jaguar over the phone. The car was clean and exceeded my expectations. Everything I was told was spot on. Adam went the extra mile to set up my Navigation and give me a great tour of my new car. Thanks Texas Cars Direct....so easy
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
ABSOLUTELY A NO-BRAINER
If you ever wanted a Mercedez Benz, I don't know why you would ever consider going to a franchise dealership. Texsas Cars Direct delivers absolutely beautiful cars. Let someone else take the big hit on the first year or 2 of depreciation and you can select the MB of your choice for a fraction of new car prices. Not only that, but what you see is what you get. EASY The price is posted and you don't walk away wondering if you left anything on the table. I can tell you, the next guy would get the same price. Service is outstanding. Enjoy your ride with Charles from the airport (a true gentleman) and hopefully you will meet Kyle Murphy. Kyle takes all the pain out of a new car purchase. 123, the transaction was done.....now let's go pair your smartphone to the cars bluetooth. EASY My most recent purchase made this the 4th car I purchased from Texas Cars Direct. There is no telling how many friends I have recommended TCD and have ended up purchasing as well. Keep up the good work Texas Cars Direct! Thanks again Kyle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience
I purchased my Mercedes C350 on Mach 7, 2012 and I must say, this has been the best experience I have ever had with regard to purchasing a vehicle. Texas Cars Direct is a 1st Class operation. Working with a professional, such as Seth Metthews, made the process flow perfectly. He kept me informed and looked out for my best interest. He was very thorough and explained all details and options. The driver Charles who picked me up from the airport was extremely polite and helpful. I strongly recommend Texas Cars Direct for the next purchase of a vehicle. Thanks again Seth! Keep up the great work you do... It is well appreciated.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Cars Great People
I received my Mercedes Benz E350 this morning and I'm loving it! Found out about TCD online from a report from a newspaper. I was not in the market to buy a vehicle. However, after looking at the website, I thought I would make a trip to Dallas from Houston. I was impressed with the overall buying process and the quality of vehicles in their inventory. My family and I big Mercedes Benz fans. We will definitely be coming back TCD for future cars. Thanks Dewayne. Kash
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Absolutely amazing exprience .
Saw the car online called and spoke to Dwayne . Looked at the car and took it for a spin.Took the car to my mechanic the next morning and he said it was flawless like is car fax report. I was out the door with the car in less than an hour . Would definitely buy my next car from these guys.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great car buying experience!
I can't say enough good things about my recent purchase at Texas cars direct. I drove down last Friday from Oklahoma after finding a 2011 Mercedes C300 online at TCD. The cars are incredible and the prices are thousands less than I found anywhere. I never thought I would buy a car from a wholesale dealer, but these guys changed my mind. I changed my mind three times once I got there because they had so many great one owner low mileage cars. They let me drive any car I wanted and I finally decided on the third one I drove. I originally spoke to Pete, who helped me narrow down my choices to a few cars and Seth in finance helped me complete the transaction. This was easily the easiest car buying experience I have ever had and I will recommend TCD to anyone who is looking for a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase