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Texas Cars Direct

(370 reviews)
Visit Texas Cars Direct
Sales hours: 9:00am to 6:00pm
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday Closed
Sunday Closed
(469) 913-1401 (469) 913-1401

Reviews

(370 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Texas Cars Direct from DealerRater.

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Great experience every time that I come here.

Great experience every time that I come here. Have bought several cars from them over the years!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Had an interesting interaction with them.

Had an interesting interaction with them. Spoke with them to buy a 95k vehicle. Came to agreement on the price and contacted my financial institution to start the process. Received a call that same day stating they were selling it to someone else. Documentation was sent to me with their signatures on it for the deal we agreed on. If you are local maybe this will not happen to you. But if you are looking at more expensive vehicles and are not there, I wouldn't bother as you will agree on a deal, get paperwork and they will not honor their word.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Didn't get back to me very quickly and didn't offer

Didn't get back to me very quickly and didn't offer financing for the car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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i have come back buy a car for my daughter and off cause

i have come back buy a car for my daughter and off cause i asked for Brandon,he is 5 stars ⭐️ service,extras help after the sale,anyone’s needs to buy a car please come here and ask for Brandon i promise you very happy when you leave

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

Texas car Direct is the place to buy good use car,all come with Carfax, and Brandon is the 5 ⭐️ salesman

They charge a $995 “TCD Advantage Program” fee, which

They charge a $995 “TCD Advantage Program” fee, which covers “up to $500 in repairs” for body/paint/wheel damage. Would give one star for dishonest “just get them in the door” advertising, but at least they’re up front about their xx dealer fees.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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I had a Great Experience working with Brandon.

I had a Great Experience working with Brandon. He made everything very clear and gave me immediate responses. Brandon was very professional and easy to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I asked multiple times if they provided extended

I asked multiple times if they provided extended warranties. After the 3rd request I got a quote. Cars seem to be in good condition online, I would have gone by if they answered my question the 1st time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I would give 5 stars if they were open on Saturday so I

I would give 5 stars if they were open on Saturday so I could test drive the car I'm in interested in!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had the best experience with Lorenzo.

I had the best experience with Lorenzo. He made me feel comfortable not overwhelmed by any means !! I would definitely recommend him and I’m so happy finally finding someone to trust and just wanted to help for your benefit !! Thanks again ! You guys are awesome ..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great Experience

Painless. Extremely easy to deal with. Negations were minimal as most of their cars are "priced to sell." They took the time to make me comfortable and secure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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