McGrath Honda of St. Charles

Alex was amazing and helped me despite me not buying a car but being the market for one. He is very kind and extremely helpful! Would definitely come back for his expertise!

McGrath dealership was a great experience from start to finish! The salesman Austin was professional and helpful through the whole process!

Alex is great! He listens, tries to find vehicles in budget and really tries to what I wanted! Luckily, the first car I tested was the one I

Alex Arana is a great salesman. He is patient and explains things so we can understand! Jeff was very nice too, but I didn’t deal with it th him very much

Salesman Austin was very personable and helpful throughout the testing and then final purchase of vehicles. Also appreciated the follow up calls and texts appreciating our business and to please reach out with any questions.

Great experience purchasing my new 2025 Pilot Black Edition today. Everyone was professional and respectful of my time restraints.

Alex Arana was great! Fast, listened to my needs and got the price of my new car on budget! Friendly too!

I visit the dealership a few times before I made a decision to pursue financing for a new vehicle. Sebastian my sales rep was a little newer and language barrier was present but I work with him. He brought over Aldo his fiance manager and everything seem to be okay until. I applied for financing. I have in email specifically asking Aldo and the financing team to only run my credit because of my business through only 2 lenders. Once I place the application the communication slowed down until it stopped and I kept getting credit alerts to the point that they ran my credit through 7 different banks. I called and email and text and asked for clarity as to what was going on but communication was still minimum. When I return to the dealership for clarity. Sebastian was still at the desk scrolling on his phone. He sat me at his desk to get Aldo and they returned 30 mins later. Aldo was very dismissive towards me. Accused me of not being forthcoming with him about my credit. Questions he never asked me so how could I be misleading. I stated that Sebastian mentioned someone approved the loan but needed a higher down payment, could he inform me of which bank and what the terms where. Aldo proceeded to let me know he didn't know because he spent his day working on deals for people he could close and he didn't have time. Aldo stated he would have to search through his email and check his voicemail to confirm. Well I am sitting here go ahead and do so. No he lead with it's month end and he had other deals to worry about. Aldo blatantly mishandled my credit profile. I received a letter from the bank my credit score was 697 so why wasn't I worthy of your time. I ended up at another dealership who told me my credit was strong and I was approved within 30 minutes they stuck with me until I found the car I needed. I was beyond disappointed that my credit was bruise the way it was and Aldo said I'm the guy that makes the deal happen but yet you did nothing for me.

Great customer service and I got a fair deal. Andre Brown took care of me very well.

Great experience with St Charles McGrath Honda! Staff were friendly and welcoming. I was a first time new buyer and Aaqil, the salesman, made the purchase process really easy for me. He made sure to explain everything every step of the way and that all our concerns and questions were answered. Highly recommend this place!