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McGrath Honda of St. Charles

(1,610 reviews)
Visit McGrath Honda of St. Charles
Sales hours: 9:00am to 9:00pm
Service hours: 6:00am to 12:00am
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Sales Service
Monday 9:00am–9:00pm 6:00am–12:00am
Tuesday 9:00am–9:00pm 12:00am–12:00am
Wednesday 9:00am–9:00pm 12:00am–12:00am
Thursday 9:00am–9:00pm 12:00am–12:00am
Friday 9:00am–9:00pm 12:00am–12:00am
Saturday 9:00am–6:00pm 12:00am–4:00pm
Sunday Closed 8:00am–4:00pm
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award
New (630) 797-9519 (630) 797-9519
Used (630) 338-0909 (630) 338-0909
Service (630) 338-0902 (630) 338-0902

Reviews

(1,610 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McGrath Honda of St. Charles from DealerRater.

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Today I got to work with Bryan S.

Today I got to work with Bryan S. And it was a great experience. He was great to talk with and took the time to walk me through my new car in detail.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This is dedicated to PETE, the legendary man!

This is dedicated to PETE, the legendary man! I got my first car with the aid of that person. I initially went to try out a different car at first, but it turned out to be decent. I was able to secure a vehicle that was outside of my price range because they had a large selection of vehicles. Pete was able to assist me in getting everything, including a fair rate. I was able to purchase a vehicle because of this, and it has better looks, better mileage, is a better year, and has everything! My overall experience was fantastic! The only thing I would change is how long it took. But I still purchased a car after that! It therefore reconciled.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

This is the second time I have worked with Dan to

This is the second time I have worked with Dan to purchase a car. Love the way he takes the time to explain complex financial matters. Really sincere and dedicated person.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The Sales person WONDERFUL (Steve Henton).

The Sales person WONDERFUL (Steve Henton). Pleasant, honest and genuine The experience at the Dealership , EXHAUSTING. I was there the first night for over 5 hours (that was AFTER i selected the vehicle). This is something that a person may only do 2-3 times in a lifetime. I surprised the process hasn't changed or improved since i bough my first care 32 years ago.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Purchasing a car with Pete Mattison at McGrath has been

Purchasing a car with Pete Mattison at McGrath has been such a great and painless experience! I'm so happy we came here to purchase our next new vehicle.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

The dealership to go to.

The dealership to go to. The customer service and experience was great. Ask for Pete Mattison!!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Erin, Service Advisor, did a superior job describing

Erin, Service Advisor, did a superior job describing scope of work, estimated cost, and time.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I recently had the pleasure of visiting this

I recently had the pleasure of visiting this dealership, and I must say, it was an outstanding experience from start to finish. From the moment we stepped foot into the showroom, we were greeted warmly and made to feel right at home. Massimo, one of the sales representatives, was absolutely fantastic. He went above and beyond to help us throughout the entire process. His knowledge and expertise were evident as he patiently answered all our questions and guided us through the various options available. Massimo's friendly demeanor and genuine interest in our needs made the car buying experience stress-free and enjoyable. Moreover, I want to extend a special thanks to Daniel, who played a crucial role in making our visit exceptional. He was incredibly supportive, ensuring all the paperwork was handled efficiently and explaining every detail with utmost clarity. Together, Massimo and Daniel formed a fantastic team, and their dedication to providing top-notch customer service was truly commendable. We felt valued as customers, and their genuine efforts made us confident in our decision. Overall, I highly recommend this dealership to anyone in search of a new car. The exceptional service, thanks to Massimo and Daniel, sets this place apart from the rest. If you're looking for a stress-free, pleasant car buying experience, look no further than this dealership. Thank you once again to Massimo and Daniel for making our car buying journey an unforgettable one!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

This is the second time I’ve worked with Shane in the

This is the second time I’ve worked with Shane in the past 8 months. Based on our experience with him the first time, we wanted to make sure we worked with Shane again for our second car purchase. Shane makes the experience easy and enjoyable. He is extremely knowledgeable about the vehicles, and he is very attentive. Shane’s follow through is also very strong. I purchased my first car from him 8 months ago and have heard from him several times just check in and make sure all is well with the car. I highly recommend working with Shane!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Both Massimo and Daniel did a great job getting me into

Both Massimo and Daniel did a great job getting me into the car I was looking at. Their customer service and attention to the customers needs are outstanding!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.