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McGrath Honda of St. Charles

(1,596 reviews)
Visit McGrath Honda of St. Charles
Sales hours: 9:00am to 9:00pm
Service hours: 12:00am to 12:00am
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Sales Service
Monday 9:00am–9:00pm 6:00am–12:00am
Tuesday 9:00am–9:00pm 12:00am–12:00am
Wednesday 9:00am–9:00pm 12:00am–12:00am
Thursday 9:00am–9:00pm 12:00am–12:00am
Friday 9:00am–9:00pm 12:00am–12:00am
Saturday 9:00am–6:00pm 12:00am–4:00pm
Sunday Closed 8:00am–4:00pm
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award
New (630) 797-9519 (630) 797-9519
Used (630) 338-0909 (630) 338-0909
Service (630) 338-0902 (630) 338-0902

Reviews

(1,596 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McGrath Honda of St. Charles from DealerRater.

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Jayce is an awesome young man who’ll find you a deal of

Jayce is an awesome young man who’ll find you a deal of your life!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

highly recommend Terrell was phenomenal and put up with

highly recommend Terrell was phenomenal and put up with my stubbornness and my aversion to wanting to buy a new car like a champion even handled me bickering with my mom and hubbie he was so polite and answered all our questions huge thanks to my friend Robin for telling me to come here

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

We just bought a new 2025 Honda HRV at McGrath.

We just bought a new 2025 Honda HRV at McGrath. Our salesperson was Alex Arana and he was fantastic to work with. He was incredibly knowledgeable, helpful and didn't pressure us at all. Honestly, this is one of our best car shopping experiences!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Andre made the car buying process seamless.

Andre made the car buying process seamless. He was fair and looked out for me and what new car would be best for my budget and lifestyle. Andre is personable and patient and found out the answers even when he didn’t know them. It was a pleasure working with him.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Pete was awesome and really helped me with what I was

Pete was awesome and really helped me with what I was looking for when I needed a new to me vehicle. The whole transition was smooth, and everyone was great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Muhammad made the entire purchase experience so easy and

Muhammad made the entire purchase experience so easy and fast. we got out really quick less than 2 hours. he was very professional and a well behaved young man. he explained every single feature on the car and knew the answer to every single question we had and he was correct abt it. I love muhammad xxxxx akhthar. I would recommend him to everyone if you want a professional experience not a salesman experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Andre was incredibly helpful and gave his 110% effort to

Andre was incredibly helpful and gave his 110% effort to make sure we were happy with our car. He’s truly understanding of the customer experience. Andre’s been the best salesman we’ve had the pleasure of working with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

McGrath (Rusty) offer to buy my car, although I did not

McGrath (Rusty) offer to buy my car, although I did not have title in my hand yet he said he would give me 90% up front and when I get title the other 10%. When he came to pick up my car I had my title ready, but he had a check for 90%. He said it will bring my 10% in 2 days. Well, it has been 3 months now and still don't have my 10%. I have called and left messages to no avail. I need to speak with owner, because this is not right. Don't do business with RUSTY

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Muhammad was a great salesman and helped a lot with the

Muhammad was a great salesman and helped a lot with the car buying process. He was knowledgeable, answered all questions, and did not try to push things we weren’t interested in.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I was so stressed out about buying a new car, figuring

I was so stressed out about buying a new car, figuring out a trade-in, financing, dealing with looming terrifs. I'm so happy to have had andre as my car salesmen! He made everything so approachable and he was so accommodating with my crazy schedule. I can't thank him enough, really. The car we decided on was double checked by my mechanic and they raved about the quality and the price i was getting it for, the mechanic who checked my car owns the same one! I reccomend this dealership to anyone looking and please ask for Andre, he's a gem!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.