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McGrath Honda of St. Charles

(1,618 reviews)
Visit McGrath Honda of St. Charles
Sales hours: 9:00am to 9:00pm
Service hours: 12:00am to 12:00am
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Sales Service
Monday 9:00am–9:00pm 6:00am–12:00am
Tuesday 9:00am–9:00pm 12:00am–12:00am
Wednesday 9:00am–9:00pm 12:00am–12:00am
Thursday 9:00am–9:00pm 12:00am–12:00am
Friday 9:00am–9:00pm 12:00am–12:00am
Saturday 9:00am–6:00pm 12:00am–4:00pm
Sunday Closed 8:00am–4:00pm
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award
New (630) 797-9519 (630) 797-9519
Used (630) 338-0909 (630) 338-0909
Service (630) 338-0902 (630) 338-0902

Reviews

(1,618 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McGrath Honda of St. Charles from DealerRater.

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Excellent customer service with wonderful staff and great

Excellent customer service with wonderful staff and great easy process with the help of Brian

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your recommendation means so much to us and we are so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

This was a great experience.

This was a great experience. It was quick; to the point as I did not expect that to happen. If you are looking to get a car/truck, McGrath Honda is the place to go. Look for Jarvis Jones, he will help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience! We are so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

JARVIS WAS LITERALLY THE BEST CAR SALESMAN I’VE EVER

JARVIS WAS LITERALLY THE BEST CAR SALESMAN I’VE EVER EXPERIENCED SINCE BEING IN THIS COUNTRY! ASK FOR JARVIS. FERNANDO WAS VERY HELPFUL AND PATIENT WITH US AS WELL!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your recommendation means so much to us and we are so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Go away !

Go away! This place is one of the worst dealership I ever been, the whole team is dedicated to steal money from customers adding additional warranties u don’t ask for, charging you for coating paint they never put in the cars. Always ask for itemized bill before u sign anything

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Isai Raza-Avila was very pleasant to work with.

Isai Raza-Avila was very pleasant to work with. Everyone I dealt with was helpful and I love my new "used" car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Just leased a new Honda Pilot from here and everyone was

Just leased a new Honda Pilot from here and everyone was amazing and so helpful! They are so busy but still attentive and selling cars like crazy. Best car buying experience I have had!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Just purchased a new Honda Ridgeline from McGrath Honda.

Just purchased a new Honda Ridgeline from McGrath Honda. My salesperson-Darek Smorczewski was amazing! Extremely kind, informative, helpful and not pushy. Great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We are always happy to help!

Amazing place to buy a car.

Amazing place to buy a car. Extremely transparent, honest and friendly. Go see Thomas and Mario for what ever you need!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We are always happy to help!

Always ask for itemized bill!

Worst place to buy a car, this mafia operate stealing money from customers telling all lies, we catch them hiding the numbers in the contract because they said by law they are not obligated to show the itemized bill, they increase the taxes, add a warranty we did not ask for. All team work together and they know what they doing, “white collar thieves”

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Worst place to buy a car, they a scam they steal your

Worst place to buy a car, they a scam they steal your money hiding it in the paperwork when you sign the contract, by law they said are not obligated to itemized the cost means “ it’s how we take customers money “ Be aware and always ask for the itemized bill

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.