Skip to main content

Easterns Automotive Group of Baltimore

(6,033 reviews)
Visit Easterns Automotive Group of Baltimore
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2021 state dealer award
View 11 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
(866) 852-6047 (866) 852-6047

Reviews

(6,033 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Baltimore from DealerRater.

Want to share your experience with this dealership?

Write a review

Great Customer Service Took His Time To Make Sure We

Great Customer Service Took His Time To Make Sure We Got Approved Made Sure All Questions Were Followed And Answered Help Us Get Insurance At A Great Price Positive Attitude The Coolest Dad Everyone Talks About !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We value your feedback! We are delighted that you reached out to share your Easterns experience.

Seller was very precise and didn’t make things difficult

Seller was very precise and didn’t make things difficult by talking with us and working with us to the best of his ability

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so happy you enjoyed your visit. Thank you for taking your time to share this!

Very thorough about the process.

Very thorough about the process. Upfront with the information. Awesome service , fast , reliable. Thank you for your hard work .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Wonderful! Please let us know if you need anything, we will be happy to help. Enjoy your new ride!

George Glasgow was one of the nicest salesman we have

George Glasgow was one of the nicest salesman we have encountered while looking for a new car I would definitely come back again in near future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help!

Great customer service and highly professional.

Great customer service and highly professional. Upfront about everything. Nothing hidden. I would highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We value your feedback! We are delighted that you reached out to share your Easterns experience.

My guy went above and beyond.

My guy went above and beyond. His customer service was amazing, I appreciate him for helping make this experience great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Wonderful! Please let us know if you need anything, we will be happy to help. Enjoy your new ride!

My experience was great.

My experience was great. I had a great sales associate, Keith Branche. He was spot on professional and enthusiastic. I would recommend anyone to see him if they were to come.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We value your feedback! We are delighted that you reached out to share your Easterns experience.

Darryl was very attentive, patient and professional.

Darryl was very attentive, patient and professional. He made the process for my husband and I very smooth!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Wonderful! Please let us know if you need anything, we will be happy to help. Enjoy your new ride!

Keith Branche is the guy to see!

Keith Branche is the guy to see! He got me approved with 1 1/2 of closing! My credit was not the best but he did not let me leave without test driving and finding a vehicle that’s affordable for me. Amazing salesman and profound customer service !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your opinion matters! We are so glad that you decided to reach out to let us know about your positive Easterns experience. Come again!

Eastern Motors really care about your needs.

Eastern Motors really care about your needs. They got me the ride that I was looking for and at an affordable price. I recommend Eastern Motors.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

YES! We love hearing stories like this about our customer service. Our team strives to ensure that our customers are treated with the most utmost care and respect.