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Easterns Automotive Group of Baltimore

(6,031 reviews)
Visit Easterns Automotive Group of Baltimore
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2021 state dealer award
View 11 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
(866) 852-6047 (866) 852-6047

Reviews

(6,031 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Baltimore from DealerRater.

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Felt no pressure from Jared. Took his time explaining all...

Felt no pressure from Jared. Took his time explaining all the cars details. Would highly recommend this dealership and Jared.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help!

Car buying process was easy. Jared explained this new car...

Car buying process was easy. Jared explained this new car to me in detail. Answered all my car questions with a lot of knowledge. I would recommend this dealership to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Consumer response

great salesman great dealer ship fast service great prices jared was my go to guy for a smooth purchase thanks jared

Dealer response

We are so happy you enjoyed your visit. Thank you for taking your time to share this!

Consumer response

great deal great salesman would buy here again

Good customer service friendly service and well taken...

Good customer service friendly service and well taken care of with getting a new car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Consumer response

Thanks for the service today in getting a new car

Dealer response

Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help!

Very nice & clean inside well rounded customer service...

Very nice & clean inside well rounded customer service from employees and managers as well 5 star service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We value your feedback! We are delighted that you reached out to share your Easterns experience.

The dealership was extremely helpful and got me into a...

The dealership was extremely helpful and got me into a vehicle that I liked. The salesman darryl was very patient and looked for vehicles that I could be accepted for and did an amazing job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Wonderful! Please let us know if you need anything, we will be happy to help. Enjoy your new ride!

Preston is the best car sales man at eastern motors he...

Preston is the best car sales man at eastern motors he will definitely go the extra mile to get you in a car no matter what your credit situation is this is my second time coming to him and I will be back again !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you very much for your feedback. We really appreciate you telling us how your experience was with us. We will definitely continue working hard to make our customers proud.

Fantastic experience. Wendell took very good care of me...

Fantastic experience. Wendell took very good care of me and understood my situation well. I ended with the car I wanted at the price I want and the payment I wanted. I highly recommend Wendell, he is so respectful and personable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Welcome to the Easterns family! We're so glad to have you on board with us. Please recommend us to your family and friends.

Stepped in at the perfect time and help get the job done...

Stepped in at the perfect time and help get the job done extremely helpful positive and polite!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We value your feedback! We are delighted that you reached out to share your Easterns experience.

Wendell is highly efficient and moves the process along...

Wendell is highly efficient and moves the process along quickly. His knowledge and ability to assist and answer questions is excellent. Made things very easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Your opinion matters! We are so glad that you decided to reach out to let us know about your positive Easterns experience. Come again!

Kieth is an amazing person he not only help you get a...

Kieth is an amazing person he not only help you get a vehicle but he also educated you on vehicles as well. Great person overall I would send anyone he’s way to get a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your purchase! Your opinion is greatly appreciated. It was a pleasure to assist!