Skip to main content

Easterns Automotive Group of Baltimore

(6,033 reviews)
Visit Easterns Automotive Group of Baltimore
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2021 state dealer award
View 11 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
(866) 852-6047 (866) 852-6047

Reviews

(6,033 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Baltimore from DealerRater.

Want to share your experience with this dealership?

Write a review

Very nice man and patient. He tries his best to help...

Very nice man and patient. He tries his best to help customers understand what they want.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so happy you enjoyed your visit. Thank you for taking your time to share this!

Darryl is always helpful and nice energy.

Darryl is always helpful and nice energy. Very understanding and patient. 👍🏾 Cool dude and helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help!

Preston has been excellent.

Preston has been excellent. He ensured to deliver above and beyond on everything I requested (detail, tire plugs, etc). As a team at Eastern motors, I’d advice ensuring everyone is clear about what documents are needed so that you advice clients efficiently to be prepared for the financing process. I was told by a finance manager and 2 sales associates that all I would need to bring was my id and proof of insurance which was not true. Thankfully I was prepared and brought pay stubs.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so happy you enjoyed your visit. Thank you for taking your time to share this!

Preston was extremely helpful and very very insightful...

Preston was extremely helpful and very very insightful and extremely knowledgeable. He demonstrates the highest customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We value your feedback! We are delighted that you reached out to share your Easterns experience.

Darryl was fantastic, his willingness to accommodate was

Darryl was fantastic, his willingness to accommodate was top notch. He was very knowledgeable and saw that the price point I needed was met.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Great news! Your feedback as a customer is very important to us as we continue to improve and expand our company. Thank you!

THE WHOLE STAFF WAS AWESOME REALLY ENJOYED MY TIME AT

THE WHOLE STAFF WAS AWESOME REALLY ENJOYED MY TIME AT EASTERN MOTORS!!! WHERE LITERALLY YOUR JOBS IS YOUR CREDIT. THANK YOU GUYS SOOOO MUCH😊🥰

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help!

Yoooo, her locs are fire!

Yoooo, her locs are fire!!!! Really though, her professionalism is above the norm. She reall went out of her way to help a coworker of mines. She is very patient and kind. Really down to earth and knowledgeable. If you’re in the market for a vehicle, do yourself a service and go see her. You won’t regret it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We value your feedback! We are delighted that you reached out to share your Easterns experience.

Customer service is outstanding recommend him to others

Customer service is outstanding recommend him to others for service. Has patience, very neat orderly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We value your feedback! We are delighted that you reached out to share your Easterns experience.

Made the experience easy and fast.

Made the experience easy and fast. Really helped me out with a car within my budget.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

This is awesome! Thanks for letting us know that your car-buying experience was smooth and painless. Thank you for choosing Easterns!

Keith Was excellent at service thanks for the help goof...

Keith Was excellent at service thanks for the help goof manners and information about cars

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We value your feedback! We are delighted that you reached out to share your Easterns experience.