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Easterns Automotive Group of Baltimore

(6,062 reviews)
Visit Easterns Automotive Group of Baltimore
Sales hours: 10:00am to 8:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2021 state dealer award
View 11 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
(866) 852-6047 (866) 852-6047

Reviews

(6,062 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Baltimore from DealerRater.

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Appointments was set, car was as it was said to be plus

Appointments was set, car was as it was said to be plus more deal was fast and easy definitely appreciated it thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Great news! Your feedback as a customer is very important to us as we continue to improve and expand our company. Thank you!

Great customer service with friendly and helpful staff

Great customer service with friendly and helpful staff and professional services definitely worth the time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to meet your expectations and provide you with a positive experience. Thank you for choosing us and we hope to see you again soon.

Walid was helpful and a pleasure to work with.

Walid was helpful and a pleasure to work with. I would recommend to my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Your opinion matters! We are so glad that you decided to reach out to let us know about your positive Easterns experience. Come again!

Mr. windel. Was excellent. Every time I came to Eastern

Mr. windel. Was excellent. Every time I came to Eastern motors it was always respect. Thanks so much, Mr. Windel.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to meet your expectations and provide you with a positive experience. Thank you for choosing us and we hope to see you again soon.

Un trato muy bueno hacia las personas, y que saben llevar

Un trato muy bueno hacia las personas, y que saben llevar todo en orden y como debe de ser

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Estamos muy contentos de que haya disfrutado de su visita. ¡Gracias por tomarse su tiempo para compartir esto!

Mr. Wendell was absolutely patient and very helpful with

Mr. Wendell was absolutely patient and very helpful with us. We were looking at atleast five cars, and he showed them all to us and let us took our time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Great news! Your feedback as a customer is very important to us as we continue to improve and expand our company. Thank you!

Great experience overall!

Great experience overall! Floyd was very helpful and patient with me. I ended up getting a fully electric car, which I wasn’t expecting to do upon arriving to the dealership :) it was a big change and decision that Floyd guided me through thoughtfully. Highly recommend going here :)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Welcome to the Easterns family! We're so glad to have you on board with us. Please recommend us to your family and friends.

great service and professionalism.

great service and professionalism. respectful environment with a focus of being successful. thankful for the experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

YES! We love hearing stories like this about our customer service. Our team strives to ensure that our customers are treated with the most utmost care and respect.

Very friendly helpful appreciative of my business.

Very friendly helpful appreciative of my business. A little slow but they get it done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

GREAT! We are thrilled to hear that you had a smooth and painless car buying experience. Thanks for choosing Easterns!

The customer service at this dealership was above and

The customer service at this dealership was above and beyond, they made sure I was satisfied and would not leave till I got my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

GREAT! We are thrilled to hear that you had a smooth and painless car buying experience. Thanks for choosing Easterns!