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Easterns Automotive Group of Baltimore

(6,009 reviews)
Visit Easterns Automotive Group of Baltimore
Sales hours: 10:00am to 8:00pm
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Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2021 state dealer award
View 11 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
(866) 852-6047 (866) 852-6047

Reviews

(6,009 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Baltimore from DealerRater.

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Appreciate the help!

Appreciate the help! 10/10 recommend! Grateful for being able to get back on road!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help!

We are very happy that we was able to get the vehicle

We are very happy that we was able to get the vehicle that we wanted for a good price

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Welcome to the Easterns family! We're so glad to have you on board with us. Please recommend us to your family and friends.

Very professional, very customer service oriented, dealt

Very professional, very customer service oriented, dealt with Keith branche and Lenard Taylor both great guys and good at their job.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Welcome to the Easterns family! We're so glad to have you on board with us. Please recommend us to your family and friends.

Very helpful and professional patient with me I

Very helpful and professional patient with me I appreciated everything Matt did for me through the process

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

It's great to hear that we were able to meet your expectations and provide you with a positive experience. Thank you for choosing us and we hope to see you again soon.

Leonard Taylor and his team were very professional and

Leonard Taylor and his team were very professional and courageous. We came in looking to get one vehicle and ended up getting two. They make you feel extremely welcome and the process was actually quite pleasant. I highly recommend Easterns.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

This is awesome! Thanks for letting us know that your car-buying experience was smooth and painless. Thank you for choosing Easterns!

I recently purchased a Mazda CX-9 Touring from Eastern

I recently purchased a Mazda CX-9 Touring from Eastern Automotive Group, and I have to say, working with Floyd Whitlock was an amazing experience. From the moment I walked into the dealership, Floyd made me feel welcome and at ease. He took the time to understand exactly what I was looking for and helped me find the perfect car that fit both my needs and budget. Floyd was incredibly knowledgeable about the Mazda CX-9 and answered all my questions with patience and honesty. What really stood out to me was his genuine care for making sure I was comfortable throughout the entire process—no pressure, just great service. He even took the time to follow up after the purchase to ensure I was happy with my new car. If you’re in the market for a vehicle, I highly recommend reaching out to Floyd Whitlock at Eastern Automotive Group. His friendly, professional, and no-pressure approach made the whole experience a breeze. I’m thrilled with my new Mazda CX-9 and couldn’t be more grateful for Floyd’s help!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Benjamin , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

Leonard was absolutely amazing and wonderful to work

Leonard was absolutely amazing and wonderful to work with! I’ve never had a better experience at a car dealership. He streamlined the entire process and truly made magic happen. 10/10 — I highly recommend Easterns Automotive Group and Leonard Taylor!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Welcome to the Easterns family! We're so glad to have you on board with us. Please recommend us to your family and friends.

I recently purchased a Mazda CX-9 Touring from Eastern

I recently purchased a Mazda CX-9 Touring from Eastern Automotive Group, and I have to say, working with Floyd Whitlock was an amazing experience. From the moment I walked into the dealership, Floyd made me feel welcome and at ease. He took the time to understand exactly what I was looking for and helped me find the perfect car that fit both my needs and budget. Floyd was incredibly knowledgeable about the Mazda CX-9 and answered all my questions with patience and honesty. What really stood out to me was his genuine care for making sure I was comfortable throughout the entire process—no pressure, just great service. He even took the time to follow up after the purchase to ensure I was happy with my new car. If you’re in the market for a vehicle, I highly recommend reaching out to Floyd Whitlock at Eastern Automotive Group. His friendly, professional, and no-pressure approach made the whole experience a breeze. I’m thrilled with my new Mazda CX-9 and couldn’t be more grateful for Floyd’s help!

Rating breakdown (out of 5):
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  • Overall experience 4.0
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Dealer response

Customer service is important to us so please know your words have great value to us. We are grateful to have you as a customer and we appreciate your positive feedback.

the car experience was fantastic!

the car experience was fantastic! no hassle and quick response. would recommend him any time! Leonard was easy to work with. thanks again

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Welcome to the Easterns family! We're so glad to have you on board with us. Please recommend us to your family and friends.

I recently had the pleasure of purchasing an electric car

I recently had the pleasure of purchasing an electric car from Myron at eastern motors , and I cannot express how impressed I am with the exceptional service we received. From the moment my fiancé and I walked in, Myron made us feel welcome and comfortable. They were incredibly knowledgeable about the electric car we were interested in and took the time to answer all our questions thoroughly. What truly stood out was their willingness to go above and beyond to accommodate us. During our visit, we had a scheduled marriage counseling session, and [Sales Rep's Name] graciously allowed us to conduct it in the car we were considering. This level of understanding and flexibility is rare and greatly appreciated. It made our experience not only stress-free but also memorable. Thanks to Myron, we drove away with a fantastic electric car that we love. Their professionalism, kindness, and dedication to customer satisfaction are truly commendable. I highly recommend Myron and eastern to anyone looking for a top-notch car buying experience. Thank you, Myron, for making our car purchase so special! Best regards, Joseph Reese

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Welcome to the Easterns family! We're so glad to have you on board with us. Please recommend us to your family and friends.