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Easterns Automotive Group of Baltimore

(6,031 reviews)
Visit Easterns Automotive Group of Baltimore
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2021 state dealer award
View 11 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
(866) 852-6047 (866) 852-6047

Reviews

(6,031 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Baltimore from DealerRater.

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Very friendly and willing to help to make sure we...

Very friendly and willing to help to make sure we received the vehicle we wanted. He bounce checked to make sure we didn’t have any questions and we understood the break down of how much the vehicle would cost us.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so happy you enjoyed your visit. Thank you for taking your time to share this!

Easy to work with and professional. Doesn’t make you...

Easy to work with and professional. Doesn’t make you feel pressured. Very helpful in finding my vehicle and a deal that works. Good experience after a work day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

GREAT! We are thrilled to hear that you had a smooth and painless car buying experience. Thanks for choosing Easterns!

Preston was great. He went above and beyond to help me...

Preston was great. He went above and beyond to help me walk out with a car. It’s been a rough few months without a vehicle and Preston was patient and stopped at nothing to get the deal done. I will be recommending him to friends and family for sure! Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

YES! We love hearing stories like this about our customer service. Our team strives to ensure that our customers are treated with the most utmost care and respect.

Very friendly service very accurate and informative will...

Very friendly service very accurate and informative will recommend to family and friends very pleased with my purchase can’t wait till I receive it Tuesday

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Welcome to the Easterns family! We're so glad to have you on board with us. Please recommend us to your family and friends.

Very pleased with the service ! Preston kept it so real...

Very pleased with the service ! Preston kept it so real with me through the whole process i really appreciate the whole staff for all the hardwork !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are so happy you enjoyed your visit. Thank you for taking your time to share this!

Buying a car was made simple my saleman was preston...

Buying a car was made simple my saleman was preston mccargo he was very nice and did everything i could have ask for job well done

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

YES! We love hearing stories like this about our customer service. Our team strives to ensure that our customers are treated with the most utmost care and respect.

This was the best time to get a good deal with the...

This was the best time to get a good deal with the salesman Preston McCargo and Jonatan Alway doing the best to make things happen

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are so happy you enjoyed your visit. Thank you for taking your time to share this!

Preston was pleasant and professional and did what was...

Preston was pleasant and professional and did what was needed to get the job done! I am very pleased especially since this is my 2nd Easterns purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear our very own Preston made your visit wonderful! Looking forward to seeing you again soon!

George and the easterns staff were amazing. They helped...

George and the easterns staff were amazing. They helped me get in a car when other dealers turned me away. I walked away happy and satisfied! Thanks guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

GREAT! We are thrilled to hear that you had a smooth and painless car buying experience. Thanks for choosing Easterns!

I would like to take a minute to rate my experience at...

I would like to take a minute to rate my experience at Easterns. As you can see I gave it 5 stars. This was a very smooth process from beginning to end. Specifically I would like to give high praise to my salesman Daryl. He was very professional and extremely genuine. His approach was quite relaxed and there was no pressure at all. He assured me he could get the deal done and it would work in my favor. Sure enough he made it happen! Thanks Daryl this was the most pleasant car buying experience I have ever had. LaT’ay

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

YES! We love hearing stories like this about our customer service. Our team strives to ensure that our customers are treated with the most utmost care and respect.