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Easterns Automotive Group of Baltimore

(6,033 reviews)
Visit Easterns Automotive Group of Baltimore
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2021 state dealer award
View 11 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
(866) 852-6047 (866) 852-6047

Reviews

(6,033 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Baltimore from DealerRater.

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Geoff cropper

My husband has a disability where he cant speak. Geoff never hesitated and was very professional. He picked up talking to my hubby by readi g his lips n he had a pen and note pad at the ready if any problems came up. The respect he showed us was remarkable. Thank you so much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Brenda, Thank you for this great review! Geoff is truly an exceptional employee and we appreciate him for giving you a great experience! At Easterns Automotive Group of Rosedale, we value our customers and we look forward to seeing you on your next visit.

sean brockington

sean brockington tried to get me approved needed more money but he was very professional and trying to get me approved and gave me some good advice.. thanks sean

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Tedra and thank you for your kind words. We are very happy to hear that Sean was very professional in helping you get approved and that he gave you some good advice on buying! Thank you for coming in to see us and we look forward to working with you again in the future!

This is for Darell Hopkins!!!

Very nice and extremely helpful! Great costumer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

India, Thank you for taking time to write a review on your visit. Our team always looks forward to every comment submitted by our guests. Your comments are catalyst to continuous improvement of the delivery of sales excellence.

friendly and fast!

I just bought a car from them a few weeks ago and it was great experience! My sales man was Bikramjit Dhillon. I would recommend him highly! He was very honest and helpful with the whole buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you very much for taking your time to leave us a positive review! We are pleased to hear about your great experience working with Bikramjit! We are grateful for your recommendations as well. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.

Geoff cropper

Geoff took great care of me. I am very impressed with service i received. He really went above and beyond. Thanks geoff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Nikki and thank you for the positive review! We're excited to hear that Geoff took care of you! He is a great asset and we appreciate all he does. Thank you again and be sure to like us on Facebook to catch all the latest specials!

Feeling confident

No matter what I was going through with my credit not being so great and me feeling like it was just impossible for me to get a car, eastern auto showed me that it was possible. I will be coming back for my car very soon! Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for writing this fantastic review! It's wonderful to know that you feel confident in your decision to choose Easterns Automotive Group of Rosedale as your dealer. We look very forward to seeing you again soon!

bought my first car

This dealership is great! Friendly staff, and they helped me get into my first car!!! I would tell all my friends and family to go see them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank for your wonderful remarks, those inspiring words will surely inspire our team. We look forward to working with you, your family, and your friends in the future.

sean brockington

very pleased with my purchase sean was very good glad he delivered his promise of getting me approved will recommend more of my family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for leaving us your review, Keko. Our team is very good at finding people the right approvals and we are happy that you were pleased with your purchase. We are grateful for your recommendations and would love see and serve your family soon.

johnny mcfadden customer review

my man put this together for me he been told me come up here but I didn't listen glad I did I got what I wanted !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for writing, Devin. It is nice to hear that Johnny did his best in making sure you got exactly what you wanted. We appreciate you coming in to see us and we look forward to your next visit.

sean brockington

sean was a great salesman drove here from pa and he made the process very pleasant glad I made the purchase its going to be a very pleasant ride back home

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Theodis, It's wonderful to know that your purchase experience was a pleasant one. We feel so grateful that you chose to come to our dealership. Congratulations and happy driving!