Skip to main content

Easterns Automotive Group of Baltimore

(6,033 reviews)
Visit Easterns Automotive Group of Baltimore
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2021 state dealer award
View 11 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
(866) 852-6047 (866) 852-6047

Reviews

(6,033 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Baltimore from DealerRater.

Want to share your experience with this dealership?

Write a review

This is for Obryant Giles !!!

Excellent car buying experience. Salesperson was courteous, knowledgeable and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the excellent review! It is great to know that our staff was able to provide you with courteous and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Take care and happy trails!

This is for Darrell Hopkins!!!

Darrell did his thing not only a salesman, but as a plain ol' good guy. I'm very happy with the job he's done Somebody give this man a raise!!!! :).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for leaving us your review, Larry. Glad to hear that you are happy with the job Darrell has done for you. If there is anything else we can do for you please feel free to pay us another visit. Take care!

Easterns Baltimore John DeMartino

John Demartino and the Management at easterns were great . They got me the suv we needed for our family. we will tell all our friends and family about John and Easterns

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Franklin and thanks for your kind words! We appreciate John as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you for the referrals as well. We look forward to working with your family, and your friends in the future.

johnny mcfadden customer review

i really enjoyed myself here and everyone was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Torsheill, We are thrilled to hear that you enjoyed your sales experience. We are very humbled by your kind words and delighted to know that our guest sees and appreciates all our efforts. Have a great day!

REVIEW FOR MR.PRICE

The dealership could use a kids play area where they could watch kid shows on a TV, while the parents are try to see if they want to buy a car. I almost left early because my 2 kids were bored and tired, but because Mr. Price played games with my kids, the wife and I were able to stay. A coffee machine for potential buyers would be nice, and along with free WiFi. Mr. Price was outstanding and was able to keep my kids entertained and was able to let us use his phone as a hotspot. He is a great asset to the dealership and would recommend him to other friends of mine.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We received your favorable comments, Joshua. We value comments and suggestions from our guests as this allows us to maintain and improve the service we provide to meet the most demanding needs of our valued guests. If you need anything else, please don't hesitate to let us know!

JAMES PRICE

I WOULD LIKE TO SAY THAT WORKING WITH MR. PRICE WAS A GREAT EXPERIENCE HE HELP ME WITH FINDING INEXPENCIVE CAR INSURANCE AND TAUGHT ME A LOT ABOUT THE BUYING PROCESS THAT I WERE TOTALLY CLUELESS ABOUT HE EVEN OFFERED BUYING ME LUNCH BUT I HONESTLY THINK HIS IN THE WRONG PROFESSION BECAUSE HE'S A COMEDIAN TO HEART HE KEPT MY CO-WORKER LAUGHING EVEN THOUGH I DIDN'T PURCHASE A CAR FROM HIM I WILL MOST DEFINITLY REFER MY FRIENDS TO BUY A CAR FROM HIM BECAUSE OF HIS PROFESSIONALISM THAT HE DISPLAYED.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Kenneth, We're glad to hear that your visit went so well and James was there to provide you with such an enjoyable experience! We appreciate your referrals and we hope you can visit Easterns Automotive Group of Rosedale again in the not so distant future. Until then, have a great day.

Geoff

Got exactly what i wanted and was treated like i was the most important person ever. It feels real nice to be treated how he did.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Lynn and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Thank you again and hopefully we get to see you again!

This is for Obryant!!!

I so happy that I came here! I thought that I wasn't going to be able to get a car, but I did. Obryant was very kind and helpful to guide me to the perfect car I wanted. I would recommend anyone I know to this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Michelle, We feel so grateful that you chose to come to our dealership. We are very happy to hear that we could help get you set up with the perfect car for you. If there is anything more we can do for you please feel free to come back and see us any time! Take care.

sean brockington

sean was very good he really took his time to get me approved I will refer him more customers @ easterns

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for leaving us this review, Keko! We are glad to hear that Sean was able to get approved. We appreciate your referrals and would love to see you again soon. Happy driving!

Geoffs the best

Got my new whip yall!!!! Thanms to geoff, cuz it wasnt easy. It did take a few days but he never gave up. He got it done. Thank the lord

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you Shannon and congratulations on your purchase! If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon!