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Easterns Automotive Group of Baltimore

(6,001 reviews)
Visit Easterns Automotive Group of Baltimore
Sales hours: 10:00am to 8:00pm
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Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2021 state dealer award
View 11 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
(866) 852-6047 (866) 852-6047

Reviews

(6,001 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Baltimore from DealerRater.

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sean brockington

I was looking For a used car and Mr. Sean Brockington gladly assisted in my purchase. He was friendly and went out of his way to ensure that I was getting the best deal possible. I am satisfied with my experience at Eastern Automotives and would recommend the dealership to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

David, Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Sean was able to satisfy that. We are grateful for your recommendations. Please, don't hesitate to reach out if you have any further questions or needs.

sean brockington

He's a great salesman, very professional he worked with me even when I was feed up with the whole car buying process. I would definitely recommend everyone to come to Eastern automotive and ask for Mr. Brockington I promise you wont be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kelly, Thank you for stopping by to leave this wonderful review. Sean is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. We are grateful for your recommendations. If you have any questions or concerns, please do not hesitate to come see us. Take care.

johnny mcfadden customer review

The overall service I received today was excellent and it made me feel relaxed while making the perfect decision for me. Johnny went over all the details and made me understand every little thing before I signed anything. If I have any family or friends looking for cars I would recommend Eastern Motors.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for writing this fantastic review, Malik! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with us. We are grateful for your recommendations and we look forward to working with your family, and your friends in the future.

DARRYL MAYZCK REVIEW HE WAS GREAT

I HAD A GREAT EXPEREINCE WITH THE TOTAL PROCESS WITH ASTERN AUTO MOTORS AND I WOULD REFER ANYONE TO THEM ANYTIME.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Shirley, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience and we appreciate your referrals! If you need anything else, please don't hesitate to let us know!

This is for Darrell Hopkins!!!

i think he was really nice AT THIS BUYING PROCESS. I SEE WHY HE HAS GOLD LEVELAWARDS ON HIS DESK.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Sade, thank you for stopping by to leave this wonderful review. Darrell is wholly devoted to the success of our guests' experiences and we are both lucky and proud to have him on our team. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again, be sure to check out our Facebook page!

This is for DarrellHopkins!!

He was very helpful and persistent. It paid off and he was able to find us a vehicle that we liked. Thank you again! Also, it's good to see that there are quality people working in a quality environment. p.s. - I installed the electricity for this location. I hooked you up thanks for hooking me up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Steven, thanks so much for the nice review! Darrell is a key component of our team here at Easterns Automotive Group of Rosedale and he will be very happy to hear about your experience. We set high expectations for ourselves and the fact that we exceeded yours can only mean that we are approaching that goal. Please come back to see us if you need anything at all. Also, check our Facebook page to stay in the loop with dealer events and special deals!

This is for Darrell Hopkins!!!!

He was very professional. He met us on the lot straight out of the car and stayed with us during the whole process. He was straight forward and cared about our needs. Best service I have EVER had purchasing a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Darrell assisted you in such a detailed and customized manner. If you have any further needs, do not hesitate to come back in for a visit.

FOR DARRYL MAYZCK

Darryl was very informative, kind and courteous. He exhibited good salesmanship by staying in contact and being very knowledgeable about the subject matter. I would recommend him to friends and family when interested in buying a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Allyn, thank you for this great review! Darryl is truly an exceptional salesman and we appreciate him for giving you a great experience! We appreciate your recommendation and we look forward to working with your family, and your friends in the future.

johnny mcfadden customer review

Got A Prius ;) So now I should be able to drive for uber.................

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jon, congratulations on the Prius and thank you for you writing this review. Until next time, drive safe and stay well!

This is for Darrell Hopkins!!!!!

I appreciate the entire team at Eastern Motors on Rt 40 in Baltimore, MD; especially Darrell Hopkins. He was patient and remained calm while working with a difficult customer. After a frustrating process and being denied multiple times, he was able to find a car I liked that and that I could afford. I truly appreciate the entire team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Keyonna and thanks for your kind words! We appreciate Darrell as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again and make sure to like us on Facebook to catch the latest specials.