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Easterns Automotive Group of Baltimore

(6,093 reviews)
Visit Easterns Automotive Group of Baltimore
Sales hours: 10:00am to 8:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2021 state dealer award
View 11 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
(866) 852-6047 (866) 852-6047

Reviews

(6,093 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Baltimore from DealerRater.

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Thank you Eastern Motors!

This ws the best car buying experience ever. Stacey was amazing and kept things moving so smooth. I got a great price and a great car and I couldn't be happier. Thanks again Stacey Torney!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Pammy: Thank you so much for you review and for visiting Easterns. We appreciate your business and we hope that you will tell your friends and family about us.

I am so glad I went here

Irving was extremely helpful and professional. He went above and beyond to understand and fulfill our needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Anastasia: We are so glad to hear that you had such a great experience. We will forward this information to Irving and his Manager. We hope you enjoy your new car.

Felt scammed

Looking to buy a used Saab. One listed as having about 28,000 miles but car fax report had updated miles of more than 50k. Told us they had one they could move to Laurel for test drive got there and wasted time giving info only to find out they had no car.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for taking the time to write a review for our Baltimore location. We are very sorry about the issues you experienced during your visit. We will work hard to make sure things like this do not happen again. Thank you.