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O.C. AUTOHAUS

(86 reviews)
Sales hours: 9:00am to 6:00pm
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 10:00am–6:00pm
Sunday Closed
(866) 671-0869 (866) 671-0869

Reviews

(86 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of O.C. AUTOHAUS from DealerRater.

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Do not touch this dealership at all they lie they cheat I

Do not touch this dealership at all they lie they cheat I cannot share the information about the text messages I got from the manager because it's going to be going through Court, I have button a Mercedes-Benz S550 2014 after one week I noticed oil on my friend's driveway did not realize the oil because I always Park on a dirt driveway so I never seen it until I drove on my friend's driveway I called them about it and they gave me no help whatsoever they told me the car was going to blow up and they said I cannot do anything about it and cannot turn the car back in told him I was going to take him to court and he said to me straight out good xxxxing luck, very rude very disrespectful so I'm working on shutting this place completely down because of all the negative comments got my friend and his lawyers working on this and Gathering all information so I can get a full refund of the car's value Plus emotional distress for what they are putting me through and the rude text messages

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Purchased a 2013 Audi Q5 S-line from OC Autohaus in March

Purchased a 2013 Audi Q5 S-line from OC Autohaus in March 2019, soon as I drove home realized there was major mechanical issue. OC Autohaus went out of their way to avoid my communication efforts to resolve the issue, so I started an arbitration case shortly after purchase. In mid 2022 (3 years), I won the case, the vehicle's history and condition was misrepresented, the entire process has been highly stressful and financially costly, whilst resulting in not having access a car for 3 years! Although the funds involved had been recovered and car returned to OC Autohaus. This experience has significantly negative impacts my personal life and finances.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Keegan was helpful, I will see how he does following

Keegan was helpful, I will see how he does following through. Gave me a referral for radio and tires.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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Excellent Service

Great Service representative was outstanding. They wanted to buy me lunch even great team at this dealership. Test drive was great and had a outstanding day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Rick New owner of a 2017 SL550

Johnny was great ,he made the deal happen. The 2017 Mercedes Benz SL550 was in perfect condition and as advertised. Johnny and the staff were awesome to deal with. Highly recommend these guys. Rick

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thank you Kifah

Kifah is the man!! I got my Porsche Panamera from him and now my Maserati. Everything went great! Quick and easy process me and my wife will get all of our cars here

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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AMAZING

KIFAH IS AMAZING! HE IS EXTREMELY KNOWLEDGEABLE AND FAIR. HE MADE US FEEL RIGHT AT HOME AND COMFORTABLE WITH THE PURCHASE WE MADE. I WOULD HIGHLY RECOMMEND KIFAH AND OC AUTOHAUS TO OUR FRIENDS AND FAMILY.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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terrible

They sell corporate cars or cars with issues! Dont fall for that. After the sale is done they dont know you. Their only goal is to make money on auction cars. I ended up buying and it was a big mistake.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Maserati

Kifah is an excellent salesman and an outstanding gentleman! He helped me achieve the car of my dreams at a great price. The employees here are all so profesional, kind and willing to help. I never once felt the question marks arise in my head that I had experienced at other dealerships I had gone to.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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No hassle! No pressure experience!

This was a no hassle, no pressure experience! What you see is what you get along with a complete explanation. Thank you very much ! Bryan and Claudia

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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