Reviews
Great experience!
Super easy, fast and friendly. A pleasure to work with! Super easy, fast and friendly. A pleasure to work with! Super easy, fast and friendly. A pleasure to work with!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Buying Experience
Thank you for an amazing buying experience. Kifah provided us with superior customer service and an absolute amazing buying experience! Thank you! We will be buying from here again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Salesmen sucks at doing their jobs!
I was interested in buying a GLS63 AMG, I wanted a trade for it. The person said he would give less for my car because I wasn’t trading a car in for it. Then I told him I was ready to trade it in. Then he said he will pass. 3 DAYS FOr ABSOLUTELY NOTHING!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Outstanding experience!
The experience was outstanding! Kifah was patient, gracious, and sincere with the sale of the vehicle and the entire purchase process. Quick, easy, excellent culture here at OC Autohaus.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They were great!
I contacted him this week from Mexico City, helped me with all the process and we ended up buying the car. He was great, we are very grateful! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
LEXUS
Friendly, talk active, seems pretty honest. So far so good. Kifah did his best to keep my interest rate low which also might have helped with monthly payment.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Doesn't keep promises
When i first showed up, Kifah Khodr was very polite and professional. I was looking to purchase their 2015 Lexus RCF. We worked out a deal where both parties agreed and i noticed the Navigation wasn't working, later to find out that the SD CARD was missing, Kifah promised to get me a replacement in 3 days. 2 weeks later i still haven't received the sd card. After a couple calls, i was told multiple times that he sent it out, it never came. He promised a tracking number and never got that either. I do understand that the SD Card inst a big issue, but the principle is not there. if i was promised something i expect the other party too fall through and honor it. No matter how small or great the value is. Very disappointed and trouble that after i purchased their attitude changed.
- Customer service 1.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Pleasure doing business with!
A complete pleasure doing business with. Truly gratifying to work with and be assisted by good people. May God and his infinite mercy and wisdom continue to bless the folks at OC Autohaus.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent service!
Excellent service. We cannot be happier with the service, professionalism, honesty, and timeliness of all. Thank you for your service and for how well we were treated at your business.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mercedes
Kifah was incredibly helpful and made the whole process so smooth &easy. I would recommend OC Autohaus&Kifah to my friends&family. He was so professional &kind. Also Sam was very nice&helpful during the test drive. I left feeling confident about my new purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase