Skip to main content

Hubert Vester Honda

(1,402 reviews)
Visit Hubert Vester Honda
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (252) 360-4575 (252) 360-4575
Used (252) 360-4449 (252) 360-4449
Service (252) 360-4433 (252) 360-4433

Reviews

(1,402 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hubert Vester Honda from DealerRater.

Want to share your experience with this dealership?

Write a review

Great Service

After dropping off my CRV, I got a ride back home, the service work was all completed and the staff was very helpful and professional

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review as well as the 5-star rating. Thank you for choosing Hubert Vester Honda & we look forward to working with you soon.

Timely and efficient

They were right on time with my appointment and efficient. Very kind and helpful. Answered all my questions in a proffesional way. No hassle experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your support and five star review. We work diligently to work everyone of our customers interaction pleasant and satisfactory. We hope to see you soon. Safe travels.

Tire repair

Service was fine. -- tire had been losing air and light coming on.. Tire was checked and found to have a small screw in it -- tire was removed, screw removed and tire repaired.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your recommendation five star rating. We are extremely grateful for our staff and the services they provide. Thank you for choosing Hubert Vester Honda for all your vehicle needs and we hope to see you again soon.

Timeliness

The service team is friendly and accommodating. They are considerate of your time and do not overbook appointments; therefore, you aren't there all day when you schedule an appointment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review as well as the 5-star rating. We really appreciate your feedback and we hope to see you at Hubert Vester Honda again!

Great service department

The staff are always friendly and helpful. They are very knowledgeable and explain things to you. We have been using their service center for over 15 years . Keep up the good work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Robbin, we really appreciate that you took the time to write us such a kind review. We do pride ourselves on providing our customers with quality workmanship at competitive prices. Our team members are knowledgable and passionate to ensure that we give excellent customer service at every interaction. Thank you for choosing Hubert Vester Honda as the Go-To dealership for all your vehicle needs. We hope to see you soon.

Oil change

Excellent service and excellent service managers. You have the absolute best service department in the business. Great staff and mechanics. Service manager is the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your recommendation five star rating. We are extremely grateful for our staff and the services they provide. Thank you for choosing Hubert Vester Honda for all your vehicle needs and we hope to see you again soon.

These people are the best!

This is our second Honda from Hubert Vester Honda. First off we are Honda fans,but Hubert Vester Honda makes it even better You absolutely cannot beat the sales folks and the Service Department folks at Hubert Vester Honda. They all go above and beyond what is required!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations and thank you for being such a loyal and valued customer. We appreciate your support and recommendation. Thank you for choosing Hubert Vester Honda and we hope to work with you soon.

They don't return phone calls,

purchased 2 cars paid one off early - received a letter from Honda Financial that the dealership owed me a refund on Gap insurance and credit life ins. Called several times left several messages - no one returned my calls. I called multiple times and nothing but answering machines. won't purchase another car from Hubert Vester Honda in Wilson.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

I am very sorry for your experience. Please give me a call on my cell at 859-421-9377. Joshua Mitchell Business Development Director

Not Happy

Visited Hubert Vester last week and looked at a jeep for my daughter that is about to get her license. Worked with JimTetter in sales. Great guy and very friendly. Decided to get the vehicle today, called and told dealership I was leaving Fayetteville at 12. They advised they would pull vehicle up and be ready. While in route to Wilson from Fayetteville we get an email from a person I never spoke with before saying the vehicle had been sold. So we turn around and head back to Fayetteville saying that is the way it goes. I let enough time go by for the sale to close and I call the person back that emailed to see if the deal possibly fell through. He says well they are just arriving now from Raleigh and I will call you if they do not get the vehicle. Wait. You told me the car had been sold. He says no but we sent them pictures. Well I drove 1.5 hours to look at the car. Of course my guy Jim is not there. Stevie Wonder can see what happened here. If you are looking for a car I suggest you not deal with less than honest people. Makes me wonder what else goes on at Hubert Vester. For the man that outright lied to me for reasons a blind man can see, I suggest you be very careful how you expose your company to liability. You will eventually screw over someone that will take you to task. Good luck Jim, you deserve better than this.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Used car run around!

Purchased a used vehicle from Hubert. 1 week into owning it I noticed the rear window didn't roll down. Contacted the sale associate that sold me the car and I brought it back for repair. I was told by the service manager he would cover the cost and for me to take it to a dealer closer to me! I figured great that would work fine. Please note I purchased the extended warranty and I was well within the 30 day /1000 mile Hubert Vester warranty. After dropping it off and fighting with warranty Hubert Vester only would cover under $150 dollars on the total bill I received after I had to pay $250 of the warranty deductible.I asked them why I should pay when the service manager said I wouldn't have too and I have text messages saying so. I also asked about the 30 day 1000 mile turns out it only covers "power train" best they could do was offer to take the car back and help find another "after" I pay for it to get out of the shop. No thanks I won't be referring people to Hubert.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.