Reviews
Excellent Service at a great price!
JaJa was very easy to work with. The entire process took less than a day once I selected the vehicle. I would definitely recommend Hi-Line to anyone seeking a pre-owned luxury car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Worth the drive
Traveled 2 hours, Hi-Line luxury inventory was extensive and it is pristine. 2016 BMW X1 drove and looked as new. Price and extended warranty were good value. Zero pressure, hassle free and pleasant experience. Highly satisfied
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
As easy as it gets
After a bit of online shopping, I found this car on AutoTrader.com. I called early on Saturday morning. Bryan, with a Y, answered the phone. I told him which vehicle I was interested in. He took my number and promptly called back to confirm availability since we were driving two hours to Charlotte. When we arrived, we were greeted at the door and turned over to Bryan. We were offered refreshment and a chance to stretch before getting down to business. The car was ready to be shown and test driven. After the test drive, we got down to paperwork. The No Haggle Pricing made the experience very pleasant and not stressful at all. Rob walked us through the financing process and again, very easy to deal with. The one issue that came up was the pictures of the car online showed a hitch receiver but it had been taken off. After the deal was made, Bryan took the car to have the receiver reinstalled. There was only one key fob when the car was taken in on trade. Bryan contacted the previous owner and is working to get it and send it to us. I would recommend these guys to anyone looking for an upscale vehicle. As a matter of fact, my wife has plans to work with these guys when she gets ready to purchase her next ride.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best car buying experience EVER
If you want a really easy fun experience with buying a car I would highly recommend this dealership and Rich Bogert! He was the nicest, most patient man with a woman who is a little bossy :) and particular about what she wants!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service
Asheesh Pathak was knowledgeable and easy to work with. He was kind and patient and answered all our questions. We were very pleased with his service and attention.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great place to find used luxury car.
Rich Bogert made our shopping experience stress free. He listened to our needs. Fair price for my trade inn. They got me a much better financial deal than my bank.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome experience. Stress free
If you are looking for a great luxury car a a great this is the place. Stress free no pressure dealer. Understood my needs. Will return when is time to purchase my next car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Outstanding Service
I’ve bought 2 vehicles from this dealership and both times I worked with JaJa Mallory. This guy is the REAL DEAL. Very knowledgeable and professional, not pushy at all. I would recommend Hi-Line and JaJa for your next car buying purchase!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Judy made this so easy for me just Love Her
See Judy Parker when you go there she is the absolute best when it comes to customer service very friendly patient and knowledgeable. A true professional and pleasure to work with. Thanks Judy for being such a true help on my latest purchase at Hi-Line
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I found my new go to dealership!
Too many beautiful used luxury cars to choose from. After working with a very patient Matt Zelie, I finally chose a BMW 528i . It is gorgeous and super clean. Hi Line garage has really fair pricing. For the first time ever, I didn't feel the need to haggle to death for a deal. What a refreshing experience that is. I will be back next car for sure!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase